Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,586 reviews
5 stars
1,431
4 stars
566
3 stars
272
2 stars
95
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported pushy sales tactics and unprofessional behavior.
Delivery Issues
Several customers experienced problems with delivery, including receiving incorrect items and delays, leading to frustration.
Product Availability
Customers noted issues with inventory and product availability, with some expressing disappointment in the selection and stock levels.
Return Process
The return process received criticism, with reports of long wait times and difficulties in returning items.
Store Environment
The store environment was generally described as clean and organized, but some customers felt it lacked a welcoming atmosphere due to understaffing.
- WHWilliam HoganNov 16, 20251.0Bad service. Tried to return my iPhone. Nobody knew how to process even though Best Buy app directs me to the store for return. Many folks tried with system but they ended up telling me they couldn’t do it and I had to go through mail. Showed zero empathy, no apology. Even team lead (Tyler?) just sent me away with no remorse. Need to learn basic customer service skills. A little apology and a little empathy goes a long way. Huge inconvenience and waste of my time.
- BWBarbara Maciejewski WnukNov 15, 20255.0Recently, I have had trouble finding the Soda Stream CO2 cartridges- with the pink top, and Best Buy carries them! The service was friendly and polite. The associate swapped out my used cartridges for the full ones with ease.
- THThomas HainesNov 8, 20251.0Do not use best buy. They lie to you. Customer service said that I have until Jan 15th for holiday returns on two phones that I purchased totaling $2,100. I drove out from Waterbury. The store told me that is not true. I canceled my phones, and they glady did it. Do not buy from a place that has no value for the customer.
- AMAlec MageeNov 3, 20251.0I dropped off my computer for repairs and was lucky enough to get one call back about how to fix it, after trying and several attempts to get a call back about replacing the parts, no one will respond. Just disappointed in the overall communication.
- MCMichael CassellOct 29, 20251.0Jahmal gave me the worst customer service ever. Best Buy is better than this to hire that.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Newington, CT?
Best Buy in Newington is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Newington offer curbside pickup services?
Yes, Best Buy Newington provides curbside pickup for your convenience.
What types of products can I find at Best Buy on Berlin Turnpike?
You can shop for TVs, computers, appliances, and more at Best Buy Newington, with expert advice and Geek Squad support available.
Is the Best Buy in Newington wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy Newington?
Best Buy Newington accepts debit cards and paychecks, and does not require cash only.
Does Best Buy Newington offer electronics recycling services?
Yes, this location provides electronics recycling services.
Can I get my devices repaired at Best Buy Newington?
Yes, Best Buy Newington offers service and repair through Geek Squad and in-store options.
Are there any dining options nearby Best Buy Newington?
Yes, nearby dining options include Market Place Kitchen & Bar, Dave's Hot Chicken, Dunkin Donuts, Wood-n-Tap, Olympia Diner, CAVA, Checkers Pizza, Friendly's, Shake Shack, and Best Pizza Newington.
Where can I find electronics repair services close to Best Buy Newington?
Nearby electronics repair options include Geek Squad and Batteries Plus, both offering mobile phone repair and computer services.
What nearby stores offer shopping beyond electronics near Best Buy Newington?
You can explore Deal Depot for clothing and discount shopping, Goodwill for antiques, and Raymour & Flanigan for furniture and mattresses near Best Buy Newington.