Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,601 reviews
5 stars
1,441
4 stars
566
3 stars
274
2 stars
95
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported unprofessional behavior and poor communication.
Product Availability
Customers expressed frustration with inventory issues and misleading information regarding product availability.
Delivery Issues
Several reviews highlighted problems with delivery and installation services, including missed appointments and receiving incorrect items.
Sales Tactics
Some customers felt pressured by sales associates to purchase more expensive items or additional services, leading to dissatisfaction.
Overall Experience
While some customers had positive experiences, many expressed disappointment with service quality and operational inefficiencies.
- RRRobertFPV3 days ago5.0Best place to by tech locally. They even price match
- DEDoug EdwardDec 31, 20251.0Buyers beware: I purchased an extended warranty on a controller. After making an appointment via corporate, who informed me they would try to fix the controller and if not they would replace it and returning to the store, they told me they could only replace the controller. However, the price of the controller is different than what I paid and they expected me to pay the additional cost on the controller. I will not be purchasing from Best Buy.
- RJRENATO AMADO DE BORBA JUNIORDec 30, 20255.0The salesperson made all the difference in reaching a decision on the purchase.
- LGLeo GregoireDec 27, 20255.0Needed an aftermarket radio adapter and they had it. Pricey but worth it
- CDChris DupreDec 10, 20251.0I made a large purchase, and they scheduled my delivery and installation for Tuesday Dec 9th. Monday the 8th I received a call from a geek squad member telling me that I did not pay for the installation which I did. It's clear as day on my receipt. While trying to explain this to him, he kept cutting me off and interrupting me. The fifth time I asked him to stop interrupting me this geek squad member hung up on me. I went down to the store after that because he cancelled my delivery. Courtney the store manager agreed with me that I did in fact pay for everything and that he should not have done this. She put me in touch with best buy customer service supervisor that promised me she was working to have my original scheduled delivery time (Tuesday the 9th) put back on the schedule and that I would get a call back from her before she left for the night. That was 24 hours ago now. I arranged my schedule to be home for the delivery and now because of this geek members incompetence my schedule is screwed up and now I feel like they are avoiding me. I'm on the verge of cancelling my entire order and bringing my business elsewhere.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Newington, CT?
Best Buy in Newington is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Newington offer curbside pickup services?
Yes, Best Buy Newington provides curbside pickup for your convenience.
What types of products can I find at Best Buy on Berlin Turnpike?
You can shop for TVs, computers, appliances, and more at Best Buy Newington, with expert advice and Geek Squad support available.
Is the Best Buy in Newington wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy Newington?
Best Buy Newington accepts debit cards and paychecks, and does not require cash only.
Does Best Buy Newington offer electronics recycling services?
Yes, this location provides electronics recycling services.
Can I get my devices repaired at Best Buy Newington?
Yes, Best Buy Newington offers service and repair through Geek Squad and in-store options.
Are there any dining options nearby Best Buy Newington?
Yes, nearby dining options include Market Place Kitchen & Bar, Dave's Hot Chicken, Dunkin Donuts, Wood-n-Tap, Olympia Diner, CAVA, Checkers Pizza, Friendly's, Shake Shack, and Best Pizza Newington.
Where can I find electronics repair services close to Best Buy Newington?
Nearby electronics repair options include Geek Squad and Batteries Plus, both offering mobile phone repair and computer services.
What nearby stores offer shopping beyond electronics near Best Buy Newington?
You can explore Deal Depot for clothing and discount shopping, Goodwill for antiques, and Raymour & Flanigan for furniture and mattresses near Best Buy Newington.