Verizon

4.9
512 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Monroe, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 464 Main St.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
464 Main St, Monroe, CT
06468, United States

Hours

Reviews

4.9
503 reviews
5 stars
488
4 stars
5
3 stars
2
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many highlighting specific employees like Niko, Joe, and Fareed for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided, with several customers mentioning that their issues were resolved in a timely manner.

Welcoming Atmosphere

The store was frequently described as having a friendly and welcoming environment, making customers feel comfortable and valued during their visits.

Product Knowledge

Staff demonstrated a strong understanding of products and services, helping customers make informed decisions without feeling pressured.
  • ST
    Sean Thomas
    5 days ago
    5.0
    Great service and a great team. Niko is the person who usually helps me, and he’s consistently patient, knowledgeable, and supportive. He takes the time to explain things clearly and actually makes the process easy. This whole team continuously goes above and beyond. Always a positive experience at this location — highly recommend.
  • LP
    Lesley Pearson
    Jan 3, 2026
    5.0
    Joe seems to always take the time to fix my issues. My iPhone was locked per the SIM card. I was on a chat with Verizon and spent an hour and a half with them and they couldn’t fix it. I went down to the Verizon store and Joe fixed it within 30 seconds!! He is so knowledgeable and helpful! Love this store!
  • JT
    Jon Tearing
    Dec 31, 2025
    5.0
    Great store, great service, couldn’t ask for a better experience!
  • ZM
    Zita McCarroll
    Dec 16, 2025
    5.0
    Niko was great, he was very helpful and patient with me.
  • CH
    Charles Harris
    Dec 11, 2025
    5.0
    I am very pleased with the service I received from the Monroe store with Nico at the helm. He was very knowledgeable and eager to meet out needs.

Frequently Asked Questions About Verizon

What types of products does Verizon at 464 Main St in Monroe offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices and more, including brands like Apple, Samsung, and Google.

What are the operating hours for Verizon in Monroe?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.