Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Monroe, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 464 Main St.
Customers consistently praised the staff for being knowledgeable, helpful, and patient, often going above and beyond to assist.
Staff Expertise
Many reviews highlighted the staff's technical knowledge and ability to resolve issues quickly and efficiently.
Positive Atmosphere
The store was frequently described as having a welcoming and friendly environment, contributing to a pleasant customer experience.
Manager Performance
The manager received numerous commendations for exceptional service and support, often being credited for customer loyalty.
BE
Bruce Elstein
1 day ago
5.0
They went above and beyond for me. I dropped my phone and it got run over by a car. I needed a replacement right away for business. They were out of phones but went to a nearby store and obtained just what I was looking for. In no time I was back up and running. Thanks!!
JS
Jonas Searle
Feb 18, 2026
5.0
Very helpful!!
LP
Leah Pearson
Feb 12, 2026
5.0
I highly recommend going to this specific Verizon in Monroe. There are a few Verizon stores closer to me, but I prefer this specific location. Fareed helped my Mom and I today and was so helpful, patient & kind. Everyone who works at this location is great!
LA
Lynn Ayer
Jan 31, 2026
5.0
Niko was my sales associate and he helped me so much! He was extremely patient and went above and beyond with his customer service and I wouldn’t have made my purchase without his help and guidance!
TG
Trent Gomez
Jan 31, 2026
5.0
Niko at Verizon was awesome. Super knowledgeable, patient, and actually took the time to explain everything instead of rushing me through. He helped me get exactly what I needed without trying to upsell a bunch of nonsense. Customer service like that is hard to find these days. If you’re going to Verizon, ask for Niko — highly recommend.