Many customers praised the staff for their kindness, compassion, and thoroughness in caring for their pets, especially during difficult times.
Professionalism
The veterinary team was frequently described as professional, knowledgeable, and attentive, providing reassurance and clear communication to pet owners.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including misdiagnoses and issues with staff attitudes, leading to a lack of trust.
Pricing Concerns
Several customers noted that the services were on the pricier side compared to other veterinary clinics, which influenced their decision to seek care elsewhere.
Accessibility Issues
Some reviews mentioned difficulties in scheduling appointments and receiving timely responses, indicating potential areas for improvement in customer service.
RS
Robin S
1 day ago
5.0
Great place. Very clean, welcoming and knowledgeable staff. Calm atmosphere for 2 young kittens for their first exam.
SB
steven bottacari
Sep 15, 2025
5.0
Dr. Walsh was amazing to me and my cat for the final few months with my cat. I saw her only towards the end because my regular vet was busy and i needed to see someone so even though she was booked she made time to see my sick cat because that’s the kind of vet she is.
From then on we tried many things to get him back on track and it looked positive at times but it was not to be and she helped me come to terms with that as well and prevent him from suffering (he was a 15 year old diabetic cat). I just had to put him down but if I ever get another animal I’ll definitely be back to see her because I felt heard and informed on everything along the way.
HS
Hayley S
Jul 22, 2025
5.0
I’ve been a client of VCA Baybrook Animal Hospital for nearly six years, and I truly cannot say enough good things about this place. Even after moving out of Milford, I still bring my pets here—because I trust the doctors and vet techs that much. Their level of care, compassion, and professionalism is unmatched.
Every single person—from the front desk to the back rooms—treats both me and my animals with genuine kindness and respect. I’ve never once felt like a bother, and I always leave feeling reassured and grateful. The entire team goes above and beyond, every single time.
If you’re a devoted pet parent looking for a veterinary team you can count on wholeheartedly, this is where you need to be. Thank you to everyone at VCA Baybrook for the incredible work you do. I’m so grateful to have you in my pets’ lives.
14
19 42
Apr 14, 2023
5.0
I called for a reference and they where very kind, helpful and nice... Overall a very pleasant to deal with
Frequently Asked Questions About VCA Baybrook Animal Hospital
What are the address and contact details for VCA Baybrook Animal Hospital?
VCA Baybrook Animal Hospital is located at 56 Quirk Rd, Milford, CT 06460, USA. You can reach them by phone at +1 203-882-8600 or +1 203-951-6628.
What are the operating hours of VCA Baybrook Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Does VCA Baybrook Animal Hospital follow any professional associations?
Yes, the hospital is accredited by the American Animal Hospital Association (AAHA).
What types of veterinary services does VCA Baybrook Animal Hospital offer?
They provide advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, pet wellness exams, physical exams, preventive care, spay and neuter, vaccines, and weight loss programs among others.
Are there any health and safety protocols at VCA Baybrook Animal Hospital?
Yes, the hospital has protocols based on health care best practices and complies with state and local regulations to ensure health and safety.
Is there a special offer for new clients at VCA Baybrook Animal Hospital?
Yes, new clients can get a free first exam by using the coupon available on their website.
Where can I find more information about VCA Baybrook Animal Hospital online?
You can visit their official website at https://vcahospitals.com/baybrook or their Facebook page at https://www.facebook.com/134159776783408 for more details.
Are there any pet grooming services near VCA Baybrook Animal Hospital?
Yes, Baybrook Grooming is located nearby and offers pet grooming services which can be convenient for pet owners visiting the hospital.
Can I find pet boarding services close to VCA Baybrook Animal Hospital?
Yes, Dogtopia of Milford is nearby and provides pet boarding and sitting services, ideal for pet owners who need care for their pets after a vet visit.
What entertainment or event planning options are available near VCA Baybrook Animal Hospital?
Nearby, you have The NEW Party People, Inc and Party People Inc, which specialize in arts, entertainment, and event planning, great for organizing pet parties or community events.