Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Middletown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
192 reviews
5 stars
102
4 stars
37
3 stars
12
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Pam, Nick, and JJ for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported poor service, long wait times, and issues with billing and product availability.
Sales Pressure
Several reviews mentioned high-pressure sales tactics and dissatisfaction with upselling practices, leading to frustration among customers.
Product Issues
Customers expressed concerns about receiving defective products and difficulties with billing related to promotions, indicating a need for better communication and follow-up.
Store Environment
The store was described as clean and easy to navigate, but some customers noted understaffing during busy times, leading to long wait times.
- CMCandice MeadorsNov 15, 20255.0Heather in Verizon in Middletown CT was extremely helpful in solving a problem with my cell phone situation that no one was able to correct for months!!! She is a very bright and knowledgeable employee!!! She was able to solve the problem when no one else could!!!! Candice Meadors
- PBPat BroughSep 24, 20255.0Jack made my phone upgrade super easy! I appreciate his help! Highly recommend talking with him.
- CACarol ArabaszSep 2, 20255.0I went here to get a new cord for my charger there was no one ahead of me so I was in and out. The staff was friendly as always. I've been with Verizon for 17 years now never had any problems.
- LBLaRaja BidonAug 31, 20255.0Christopher was really helpful! I was going to switch phone services, but he found a plan that’ll help me save more.
- MMMaria MartinezAug 10, 20255.0Thank you MacKenzie!!!!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Middletown?
The Verizon store in Middletown is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store in Middletown located?
The Verizon store is located at 955 Washington St, Middletown, CT 06457, USA.
What brands of smartphones does the Middletown Verizon store offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and other brands like Motorola, Kyocera, and TCL.
What services does the Verizon store in Middletown provide?
Verizon provides mobile plans, wireless internet plans, voice plans, and products like business cell phones, tablets, laptops, and mobile hotspots.
How can I schedule an appointment or order from Verizon Middletown?
You can schedule an in-store appointment or place an online order via the Verizon website or the My Verizon app. Online orders offer options such as in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon Middletown accept mobile payment options?
Yes, Verizon accepts payments via debit card, mobile NFC, and also accepts paycheck payments. It does not require cash only.
Is Verizon Middletown open on Sundays?
Yes, Verizon Middletown is open on Sundays from 10:00 AM to 5:00 PM.
What nearby places can I visit before or after shopping at Verizon Middletown?
Nearby, you can visit Dunkin Donuts for coffee and desserts, or CT Beverage Mart if you're looking to shop for drinks. There's also Mattress Firm for furniture and Classic Nails for beauty services.
Are there any nearby real estate agents or services near Verizon Middletown?
Yes, several real estate agents and agencies such as Anthony Lacava Realtor, Berkshire Hathaway HomeServices New England Properties, and Stefania Bramato at BHHS New England Properties are nearby, useful if you're looking for housing or property services in the area.
What dining options are available near Verizon Middletown?
Near Verizon, you can find dining options like Wendy’s for fast food, Subway for sandwiches, and Kierstin and Fast Eddy's House which offers pet boarding and quick food services.