Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Middletown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
195 reviews
5 stars
105
4 stars
37
3 stars
12
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jack, Nick, and Pam.
Mixed Experiences
While some customers had positive experiences, others reported poor service, long wait times, and issues with billing and product availability.
Sales Pressure
Several reviews indicated a high-pressure sales environment, with staff pushing additional products and services, leading to customer frustration.
Store Management
There were complaints about inconsistent service and management, with some customers feeling their concerns were not adequately addressed.
- RHRoberta Harry1 day ago5.0Melinda was the best representative I dealt with over the last 2 weeks of upgrading. She was kind, knowledgeable and extremely easy to deal with.
- EBEric BeachDec 31, 20255.0The entire staff is very helpful and knowledgeable. They recently jumped through hoops to make sure that my phone issues were resolved. I am beyond grateful for their persistence and technical expertise!
- ADAlicia DorseyDec 26, 20255.0Jack M. made my families experience transferring our phones an absolute breeze. He was kind, helpful, and very funny. If I ever have any issues in the future, I know who to call and where to go!
- CMCandice MeadorsNov 15, 20255.0Heather in Verizon in Middletown CT was extremely helpful in solving a problem with my cell phone situation that no one was able to correct for months!!! She is a very bright and knowledgeable employee!!! She was able to solve the problem when no one else could!!!! Candice Meadors
- PBPat BroughSep 24, 20255.0Jack made my phone upgrade super easy! I appreciate his help! Highly recommend talking with him.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Middletown?
The Verizon store in Middletown is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store in Middletown located?
The Verizon store is located at 955 Washington St, Middletown, CT 06457, USA.
What brands of smartphones does the Middletown Verizon store offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and other brands like Motorola, Kyocera, and TCL.
What services does the Verizon store in Middletown provide?
Verizon provides mobile plans, wireless internet plans, voice plans, and products like business cell phones, tablets, laptops, and mobile hotspots.
How can I schedule an appointment or order from Verizon Middletown?
You can schedule an in-store appointment or place an online order via the Verizon website or the My Verizon app. Online orders offer options such as in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon Middletown accept mobile payment options?
Yes, Verizon accepts payments via debit card, mobile NFC, and also accepts paycheck payments. It does not require cash only.
Is Verizon Middletown open on Sundays?
Yes, Verizon Middletown is open on Sundays from 10:00 AM to 5:00 PM.
What nearby places can I visit before or after shopping at Verizon Middletown?
Nearby, you can visit Dunkin Donuts for coffee and desserts, or CT Beverage Mart if you're looking to shop for drinks. There's also Mattress Firm for furniture and Classic Nails for beauty services.
Are there any nearby real estate agents or services near Verizon Middletown?
Yes, several real estate agents and agencies such as Anthony Lacava Realtor, Berkshire Hathaway HomeServices New England Properties, and Stefania Bramato at BHHS New England Properties are nearby, useful if you're looking for housing or property services in the area.
What dining options are available near Verizon Middletown?
Near Verizon, you can find dining options like Wendy’s for fast food, Subway for sandwiches, and Kierstin and Fast Eddy's House which offers pet boarding and quick food services.