Business Details
955 Washington St, Middletown, CT
06457, United States
Certified by Verizon • Feb 22, 2026
(860) 343-7784
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/connecticut/middletown/middletown-323980
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Middletown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
264 reviews
5 stars
138
4 stars
38
3 stars
15
2 stars
14
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Tae, Melinda, and Pam for their exceptional service.
Sales Pressure
Several reviews indicated a high-pressure sales environment, with staff pushing additional products and services, leading to dissatisfaction among some customers.
Inconsistency
There were mixed experiences regarding service quality, with some customers reporting excellent assistance while others faced long wait times and unhelpful interactions.
Billing Issues
Multiple customers expressed frustration over billing discrepancies and issues with promotions not being honored, leading to a lack of trust in the store's practices.
- RHRobert HernandezJan 19, 20265.0Tae was extremely helpful and explained the process from start to finish. Not only did she fix my issue but she also reviewed my bill and helped me consolidate some of my streaming services. Great job Tae and team!
- RHRoberta HarryJan 11, 20265.0Melinda was the best representative I dealt with over the last 2 weeks of upgrading. She was kind, knowledgeable and extremely easy to deal with.
- EBEric BeachDec 31, 20255.0The entire staff is very helpful and knowledgeable. They recently jumped through hoops to make sure that my phone issues were resolved. I am beyond grateful for their persistence and technical expertise!
- ADAlicia DorseyDec 26, 20255.0Jack M. made my families experience transferring our phones an absolute breeze. He was kind, helpful, and very funny. If I ever have any issues in the future, I know who to call and where to go!
- CMCandice MeadorsNov 15, 20255.0Heather in Verizon in Middletown CT was extremely helpful in solving a problem with my cell phone situation that no one was able to correct for months!!! She is a very bright and knowledgeable employee!!! She was able to solve the problem when no one else could!!!! Candice Meadors
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Middletown?
The Verizon store in Middletown is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store in Middletown located?
The Verizon store is located at 955 Washington St, Middletown, CT 06457, USA.
What brands of smartphones does the Middletown Verizon store offer?
The store offers the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and other brands like Motorola, Kyocera, and TCL.
What services does the Verizon store in Middletown provide?
Verizon provides mobile plans, wireless internet plans, voice plans, and products like business cell phones, tablets, laptops, and mobile hotspots.
How can I schedule an appointment or order from Verizon Middletown?
You can schedule an in-store appointment or place an online order via the Verizon website or the My Verizon app. Online orders offer options such as in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon Middletown accept mobile payment options?
Yes, Verizon accepts payments via debit card, mobile NFC, and also accepts paycheck payments. It does not require cash only.
Is Verizon Middletown open on Sundays?
Yes, Verizon Middletown is open on Sundays from 10:00 AM to 5:00 PM.
What nearby places can I visit before or after shopping at Verizon Middletown?
Nearby, you can visit Dunkin Donuts for coffee and desserts, or CT Beverage Mart if you're looking to shop for drinks. There's also Mattress Firm for furniture and Classic Nails for beauty services.
Are there any nearby real estate agents or services near Verizon Middletown?
Yes, several real estate agents and agencies such as Anthony Lacava Realtor, Berkshire Hathaway HomeServices New England Properties, and Stefania Bramato at BHHS New England Properties are nearby, useful if you're looking for housing or property services in the area.
What dining options are available near Verizon Middletown?
Near Verizon, you can find dining options like Wendy’s for fast food, Subway for sandwiches, and Kierstin and Fast Eddy's House which offers pet boarding and quick food services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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