Verizon

4.9
469 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Marlborough, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3 E Hampton Rd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
3 E Hampton Rd, Marlborough, CT
06447, United States

Hours

Reviews

4.9
463 reviews
5 stars
450
4 stars
0
3 stars
0
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Joe, Anthony, and Lauren, for their helpfulness, professionalism, and friendliness.

Technical Support

Many reviews highlighted the staff's expertise in setting up new devices and troubleshooting issues, with specific mentions of thorough explanations and assistance.

Store Environment

The store was described as welcoming and accommodating, with staff who were attentive and not pushy.

Sales Experience

Customers appreciated the knowledgeable guidance provided during the purchasing process, helping them find the best plans and deals.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding the demeanor of certain staff members, particularly Matt, which affected the overall experience for some customers.
  • NN
    Nicki
    Nov 16, 2025
    5.0
    Excellent customer service. Quick and easy!
  • BB
    Bill Bolton
    Oct 19, 2025
    5.0
    Great service
  • SP
    Sean Peterson
    Oct 18, 2025
    5.0
    Joe is the best customer service representative ever. Excellent job!
  • CJ
    Chris Jordan
    Oct 17, 2025
    5.0
    Great job getting us set up with the latest tech, after 9 years with our last phones.
  • MS
    Mary Sims
    Oct 7, 2025
    5.0
    Great service....

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Marlborough offer?

They offer smartphones, tablets, Verizon home internet, tech accessories, connected devices, and wireless services including 5G coverage for consumers and businesses.

What are the store hours for Verizon Wireless Zone at 3 E Hampton Rd?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.