Brand Certified
Best Buy
4.1(1450 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
120 Slater St, Manchester, CT
06042, United States
Certified by Best Buy • Feb 22, 2026
(860) 648-5870
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ct/manchester/120-slater-st-484.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
1,450 reviews
5 stars
801
4 stars
308
3 stars
132
2 stars
46
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about unprofessional behavior and lack of assistance, particularly during busy times.
Product Availability
Customers noted a good selection of products, but some reported issues with stock levels and availability, especially during peak seasons.
Delivery Issues
Numerous reviews highlighted severe problems with delivery and installation services, including missed appointments and poor communication.
Sales Tactics
Several customers expressed frustration with aggressive sales tactics, particularly regarding credit card promotions and upselling.
Overall Experience
The store received mixed reviews, with some customers enjoying their visits while others reported negative experiences that deterred them from returning.
- RMRenee MFeb 11, 20265.0Best Buy team members at this location are fantastic!
- JTJewel TFeb 5, 20263.0We came in to buy a PS5 and had a pretty mixed experience. We waited several minutes to be helped while four employees stood directly across from us laughing and on their phones, which was frustrating since we were clearly looking for assistance. When we finally checked out, the PS5 was listed as $449 both online and on the display, but the price jumped to $549 at the register. The employee didn’t catch it, so we had to point it out. He then told us they only had used ones available at that price now, we decided to go with that option instead. He said the used console was in good condition, which was true, but he failed to mention that it was missing one of the original extras that came with this specific PlayStation. We didn’t find this out until after the purchase was already finalized, which was disappointing. Overall, the product itself was fine, but the lack of attentiveness and incomplete communication from staff really took away from the experience. Better customer service and transparency would have made a big difference.
- MPMiriam PrattsFeb 4, 20265.0Very helpful associate's. I was able to be in and out.
- AAAmandaJan 31, 20265.0Went searching for a new TV- (if you’re not aware now is the time to buy a new TV besides Black Friday) Manny is at the Manchester store was absolutely amazing so pleasurable to work with -honest -friendly- SUPER KNOWLEDGEABLE of all the models- gave us space to discuss our choice privately . Also I noticed about 95% of employees had smiles on their faces. Basically if u go her
- CCCindy CraytonJan 18, 20265.0From the moment I walked in the door I was greeted by Kevin. Who was able to field my questions and point me in the right direction. Manny with HP helped me select my new laptop. He was very knowledgeable and his help was greatly appreciated. And Janae who helped us check out was friendly and very patient considering it was pretty busy.
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy in Manchester, CT?
Best Buy in Manchester, CT is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Manchester offer curbside pickup?
Yes, Best Buy Manchester provides curbside pickup services.
Can customers get expert technical support at Best Buy Manchester?
Yes, the store offers Geek Squad support and expert advice for various electronics and appliances.
Is the Best Buy Manchester location wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
What types of products are available at Best Buy Manchester?
You can shop for TVs, computers, appliances, home electronics, cameras, and more at this location.
Does Best Buy Manchester provide in-store shopping and repair services?
Yes, they offer in-store shopping and service repair without requiring appointments.
How can customers contact Best Buy Manchester?
You can reach the store by calling +1 860-648-5870.
What nearby dining options are available around Best Buy Manchester?
Nearby restaurants include Kyushu Ramen & Sushi, Smashburger, Plaza Azteca Mexican Restaurant, and Frontera Grill Manchester for varied dining experiences before or after your visit.
Are there other electronics or appliance stores near Best Buy Manchester?
Yes, P.C. Richard & Son and Mattress Gallery at P.C. Richard & Son are nearby for additional appliance and electronics shopping options.
What nearby retail and entertainment options are convenient to visit with Best Buy Manchester?
The Manchester Collection shopping center and PixLaff comedy club are nearby, offering shopping and entertainment opportunities to complement your trip.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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