Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Groton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 220 Route 12.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
1,273 reviews
5 stars
1,186
4 stars
37
3 stars11
2 stars8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised staff members like Jordan, Salyssa, and Zach for their exceptional service, knowledge, and patience.
Customer Experience
Many reviews highlighted positive experiences, with customers feeling well taken care of and appreciated during their visits.
Wait Times
Several customers expressed frustration with long wait times, indicating that the store may be understaffed at times.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
Service Issues
Some customers reported issues with service quality, including miscommunication and problems with device transfers.
- KSKathryn Steffey2 days ago5.0I lost my phone and salyssa was still able to get me a new phone and my bill went down
- NENoreen Edwards2 days ago5.0Jordan has assisted me twice this month. At 82 you need things repeated twice. He does it patiently. Appreciate his service and wealth of knowledge
- AAAaron2 days ago5.0I just want to give a big shoutout to Rea for helping us today with our new iPhones. he was honestly amazing from start to finish—super patient, super friendly, and actually took the time to explain everything without rushing us or trying to push anything extra. He made the whole process way easier than we expected and even guided us through unexpected difficulties. It felt like he genuinely wanted to help, not just make a sale. We left with exactly what we needed and felt confident in what we were getting. If you’re going to Verizon, definitely ask for Rea. He made the whole experience smooth and stress-free. Highly recommend!
- JBJulianne BarkmanNov 12, 20255.0Excellent service, Jaden was very knowledgeable and courteous during my visit! I love this store !
- KMKevin MathisNov 10, 20255.0Jordan was very helpful me and my b/f spent all day trying to figure out his phone. He fixed not even 5 minutes later. He’s amazing very professional. Def recommend
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Groton offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides services like bill payments, new lines, upgrades, device activation, and wireless plans.
Where is the Verizon Wireless Zone store located in Groton?
The store is located at 220 Route 12, Ste 4, Groton Square, next to Kohl's, Groton, CT 06340.
What are the operating hours for Verizon Wireless Zone in Groton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM. On November 5, 2025, it will be open from 9:00 AM to 4:00 PM.
Does Verizon Wireless Zone in Groton offer in-store pickup or delivery services?
Yes, they offer in-store pickup and also curbside pickup and delivery services are available.
Which brands are available at the Wireless Zone Verizon store in Groton?
The store carries brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more popular mobile and accessory brands.
How can I schedule an appointment with Verizon Wireless Zone Groton?
You can schedule an appointment via their online reservation page at https://wirelesszone.com/appointments/.
What nearby stores can customers visit when coming to Verizon Wireless Zone Groton?
Customers can visit Kohl's department store, Payless ShoeSource, and Groton Square shopping center located near the Verizon Wireless Zone store.
Are there dining options near Verizon Wireless Zone in Groton?
Yes, nearby dining options include Moe's Southwest Grill, New York Family Pizza, Panera Bread, and Starbucks for a quick coffee or meal.
What other services or stores related to mobile phone repair can I find near Verizon Wireless Zone?
Nearby you can find mobile phone repair services like Repair Zone - Groton and Asurion Tech Repair & Solutions.
How can customers use public transit or local landmarks to find Verizon Wireless Zone in Groton?
Customers can use nearby landmarks such as Groton Square and Kohl's as reference points, making it easy to find the Verizon Wireless Zone at 220 Route 12, next to Kohl’s in Groton Square.