Brand Certified
Verizon
4.8(1316 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
220 Route 12, Groton, CT
06340, United States
Certified by Verizon • Feb 22, 2026
(860) 448-9000
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ct/groton/220-route-12
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Groton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 220 Route 12.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
1,316 reviews
5 stars
1,221
4 stars
36
3 stars12
2 stars9
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Salyssa, Jordan, and Reamark.
Efficiency
Many reviews highlighted quick and easy service, with several customers noting that their issues were resolved promptly.
Professionalism
The staff was frequently described as professional and courteous, contributing to a positive customer experience.
Store Environment
The store was noted for being well-organized and inviting, enhancing the overall shopping experience.
Mixed Experiences
Some customers reported long wait times and dissatisfaction with service quality, indicating inconsistency in customer experiences.
- LCLinda CernakFeb 18, 20265.0Salyssa was incredibly helpful getting me into a new phone from my old 7. She was multitasking and working with 3 people at 1 time it was impressive
- TPTony PFeb 10, 20265.0Jordan was extremely helpful in helping me gain access to emails. He was so very patient, helping a non-technical guy. Verizon has hired a very bright, intuitive young man.
- PBPatricia BeresfordFeb 2, 20265.0Jaden was professional, knowledgeable, courteous, and personable. She is a wonderful representative for Verizon.
- JDJoseph DeLuccoFeb 2, 20265.0As a consumers consumer, I’ve been involved in more transactions on a retail basis then I can count. I can also count on one hand. The number of quality experiences retail experiences that I had this week over the last 24 hours or so at the Verizon store here in Groton Alex and Reamark I’ll put it this way. Save my behind. Save me a ton of money and more than anything gave me peace of mind for myself and someone who is very dear to me you’ve had me as a customer for a long time you’ll have me until I don’t need a phone anymore thank you
- TPTracy ParkeJan 31, 20265.0Jaden was magnificent! Patient, kind and calm. You are lucky to have such a wonderful woman working for you!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Groton offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides services like bill payments, new lines, upgrades, device activation, and wireless plans.
Where is the Verizon Wireless Zone store located in Groton?
The store is located at 220 Route 12, Ste 4, Groton Square, next to Kohl's, Groton, CT 06340.
What are the operating hours for Verizon Wireless Zone in Groton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM. On November 5, 2025, it will be open from 9:00 AM to 4:00 PM.
Does Verizon Wireless Zone in Groton offer in-store pickup or delivery services?
Yes, they offer in-store pickup and also curbside pickup and delivery services are available.
Which brands are available at the Wireless Zone Verizon store in Groton?
The store carries brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more popular mobile and accessory brands.
How can I schedule an appointment with Verizon Wireless Zone Groton?
You can schedule an appointment via their online reservation page at https://wirelesszone.com/appointments/.
What nearby stores can customers visit when coming to Verizon Wireless Zone Groton?
Customers can visit Kohl's department store, Payless ShoeSource, and Groton Square shopping center located near the Verizon Wireless Zone store.
Are there dining options near Verizon Wireless Zone in Groton?
Yes, nearby dining options include Moe's Southwest Grill, New York Family Pizza, Panera Bread, and Starbucks for a quick coffee or meal.
What other services or stores related to mobile phone repair can I find near Verizon Wireless Zone?
Nearby you can find mobile phone repair services like Repair Zone - Groton and Asurion Tech Repair & Solutions.
How can customers use public transit or local landmarks to find Verizon Wireless Zone in Groton?
Customers can use nearby landmarks such as Groton Square and Kohl's as reference points, making it easy to find the Verizon Wireless Zone at 220 Route 12, next to Kohl’s in Groton Square.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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