Verizon

4.8
469 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Greenwich, CT location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
89 Greenwich Ave, Greenwich, CT
06830, United States

Hours

Reviews

4.8
465 reviews
5 stars
435
4 stars
9
3 stars
3
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and professional, particularly highlighting employees like Festus, Troy, and Felipe.

Efficiency

Several reviews noted the efficiency of the staff in handling transactions and resolving issues, with many customers appreciating quick service.

Store Management

Some customers expressed frustration with the store's management and operational issues, particularly regarding billing and service discrepancies.

Product Knowledge

Customers frequently mentioned the staff's strong knowledge of products and services, which contributed to positive experiences.

Mixed Experiences

While many reviews were positive, there were also complaints about hidden fees and issues with service, indicating a need for improvement in certain areas.
  • ND
    Natalie Deutsch
    1 day ago
    5.0
    I had such a wonderful experience trading in my iPhone with Troy. He is an expert multitasker, incredibly personable, and helped my family save money!
  • YA
    Yaw Agyekum
    2 days ago
    5.0
    He was a exceptional, experienced, helpful and knowledgeable about every thing that we needed at a point
  • RM
    Rory Meyer
    2 days ago
    5.0
    Troy was the best! Exceptional service & made our experience fun & smooth sailing!
  • JJ
    J Rondini Jr
    3 days ago
    5.0
    Troy is the BEST!! He couldn’t have been more helpful with helping us pick the right phones and plans for our children. A+++++ Customer Service.
  • KB
    Keyonda Burrus
    Dec 30, 2025
    5.0
    I had the most pleasant experience with Festus today. He was very patient and kind. He made sure I got my new IPhone 17 Pro and in my favorite color Orange. He showed so much care with every customer that entered no matter the need. Verizon please know that Festus is one of your greatest assets.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store at 89 Greenwich Ave, Greenwich, CT?

The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Does this Verizon store offer in-store pickup for orders?

Yes, this Verizon location offers in-store pickup services.