Westfair TV Audio

4.9
149 reviews

About

Home Audio StoreHome Theater Store
Westfair TV Audio provides commercial and residential home theater, audio, video, and fully intergraded smart in-home systems to Fairfield, CT and surrounding areas.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Accepts checksAvailable

Location

Westfair TV Audio
1961 Post Rd, Fairfield, CT
06824, United States

Hours

Reviews

4.9
149 reviews
5 stars
144
4 stars
0
3 stars
0
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, knowledgeable, and responsive service from the staff, highlighting their willingness to assist with troubleshooting and follow-up support.

Installation Quality

Reviews consistently noted the professionalism and efficiency of the installation team, with many customers expressing satisfaction with the quality of work and attention to detail.

Product Knowledge

Customers appreciated the expertise of the sales and technical staff, who provided clear explanations and tailored solutions for their audio-visual needs.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to project management and customer service, indicating some inconsistency in handling complex projects.
  • AL
    Anne Levine
    Jan 1, 2026
    5.0
    When I needed a new TV for my home, Westfair TV Audio was the only place I looked. Tired of the scattered service at Costco, Best Buy and Amazon, I wanted to use a local dealer. For 20 years I worked for an architect, and I knew Glenn at Westfair was a TV dealer my firm trusted to give us a competitive price and exceptional service. I went in to the store, and was very happy with the process of choosing the TV that was perfect for my needs and space. Doug delivered and installed the TV, and customized it to all my needs. He added all the streaming services for me. The process was seamless. I would recommend Westfair TV without hesitation.
  • AP
    Alvin Prusoff
    Dec 25, 2025
    5.0
    You won’t find a better place which will satisfy all your video and audio desires. I’ve been a customer since the 1980’s. If there are choices to be made in integrating all your equipment, they will explain your options clearly.
  • MB
    Marcia Brown
    Dec 2, 2025
    5.0
    Their service is excellent! They installed a surround-sound system almost 20 years ago! After all this time, I was now having an audio issue. I called and spoke with Tyler. He had a technician come to my house within an hour. Andy, the technician, was so kind, patient & knowledgeable. He explained what the problem was in a way that I could understand. I was extremely happy with dealing with Westfair TV. Their rates are reasonable & rest assured, you get quality service.
  • KM
    Kelly mallon
    Nov 11, 2025
    5.0
    Always friendly & helpful
  • MG
    Madelyne Gray
    Nov 6, 2025
    5.0
    Westfair cleaned up a messy installation by a prior vendor of an RTI Home audio video system. All is working well! They are courteous, efficient and professional!

Frequently Asked Questions About Westfair TV Audio

Do you offer repairs?

At present, our store does not provide repair services for audio-visual equipment.

Do you offer any warranties?

We provide a one-year equipment warranty that begins on the date of purchase or installation.