Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Enfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
246 reviews
5 stars
119
4 stars
34
3 stars
19
2 stars
13
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.
Wait Times
Many customers reported long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Staff Knowledge
While some staff members are noted for their knowledge and assistance, others are described as unhelpful or lacking product knowledge.
Store Management
Management received both praise for being helpful and criticism for poor handling of customer issues and staffing.
Product Availability
Customers expressed frustration over the lack of available products and misinformation regarding stock.
- VGVal GauthierOct 19, 20251.0Worst customer service I have ever experienced. Rude, unprofessional and untrustworthy.
- EVEric VeronaOct 13, 20255.0Worked hard to make me a happy new customer
- MBMatt BretonOct 6, 20251.0A complete waste of time. Needed a new phone, was told the one I was looking for was in stock by whomever greeted me. Waited nearly an hour for an actual technician who told me it was completely out of stock. I don't mind if it's unavailable, that is what it is, but wasting an hour of your customer's time is absolutely ridiculous. Go elsewhere instead, I did.
- KFKathy FairfaxSep 9, 20254.0Went here to turn in our old phones after we had bought new ones. They open at 10:00. We arrived about 10:15. Checked in, there was 4 people ahead of us. There was 3 workers on a Saturday morning. Should have more, seeing as how each customer probably takes some time to purchase a phone. Waited for about 15 minutes and they took care of us ahead of 3 customers. Our transaction of returning took 1 minute. Not enough workers in my opinion. Be prepared to wait.
- RJRobyn JohnsJul 25, 20255.0Dan was absolutely amazing and is the epitome of what customer service should be. He was extremely patient with all of our questions was extremely knowledgeable about the products. He gave us all the options that were available and then set us up install and we walked out extremely satisfied customers.. Highly recommend Dan and Verizon in Enfield.
Frequently Asked Questions About Verizon
What types of products does Verizon in Enfield offer?
Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for the Verizon Enfield location?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
What services can I find at the Verizon store in Enfield?
You can find mobile plans, wireless internet plans, and voice plans at the Verizon store in Enfield.
Does Verizon Enfield offer in-store pickup or delivery options?
Yes, they offer in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at Verizon Enfield?
You can schedule an in-store appointment online through their website or via the My Verizon app.
What payment methods are accepted at Verizon Enfield?
Verizon accepts checks, debit cards, and mobile NFC payments, and does not require cash payments only.
What are some nearby dining options if I visit Verizon in Enfield?
Nearby dining options include D'Angelo Grilled Sandwiches, Taco Bell, Red Robin Gourmet Burgers, Starbucks, Home Town Buffet, Subway, Pizza Hut, and LongHorn Steakhouse.
Where can I shop for clothing near the Verizon store in Enfield?
Nearby clothing stores include dressbarn, Dots, SKECHERS Warehouse Outlet, Skechers, T.J.Maxx, Burlington, and Old Navy.
What other retail services are available near Verizon Enfield?
You can find Staples and Staples Print & Marketing Services nearby, offering office equipment, printing, and shipping services.
Are there any health or pet care services close to Verizon Enfield?
Yes, Aspen Dental offers dental services, The Joint Chiropractic provides chiropractic care, and PetSmart along with PetSmart Grooming offers pet care services near Verizon Enfield.