Verizon

3.6
336 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Enfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
16 Hazard Ave, Enfield, CT
06082, United States

Hours

Reviews

3.6
249 reviews
5 stars
122
4 stars
34
3 stars
19
2 stars
13
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees for their helpfulness while others report rude and unprofessional behavior from staff.

Wait Times

Many customers experienced long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.

Product Availability

Customers frequently reported issues with product availability, including being misinformed about stock and experiencing delays in service.

Staff Knowledge

While some employees were noted for their knowledge and helpfulness, others were criticized for being unhelpful and lacking product knowledge.

Overall Experience

Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others report significant frustrations and a desire to switch carriers.
  • KJ
    kenzie jordan
    6 days ago
    5.0
    I visited Verizon in Enfield the other day and just wanted to come on here and say I had the best experience, the team there is so helpful and made me feel heard and respected even with my silly questions!! I will definitely be going back and sending anyone I know that way!!
  • JF
    Jenn Ford
    6 days ago
    5.0
    big ern and his employees are the best
  • MI
    Marie Izzo
    Dec 16, 2025
    5.0
    Ahmed is an awesome caring salesman. Knowledge level is high about his productsand does a great job!
  • VG
    Val Gauthier
    Oct 19, 2025
    1.0
    Worst customer service I have ever experienced. Rude, unprofessional and untrustworthy.
  • EV
    Eric Verona
    Oct 13, 2025
    5.0
    Worked hard to make me a happy new customer

Frequently Asked Questions About Verizon

What types of products does Verizon in Enfield offer?

Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices like cell phones, mobile hotspots, tablets, and laptops.

What are the store hours for the Verizon Enfield location?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.