Verizon

Reviews

• RP

  Ronald Pease

  Jan 26, 2026
  5.0
  Dan help me with many questions!!!
• KH

  Kevin Hughes

  Jan 22, 2026
  5.0
  Staff was helpful and friendly despite me bring in a crappy mood. There was some confusion around coupon codes or something so it ended up taking a little while to get out of there, but they managed to get my phone bill to be actually lower than when i entered so no complaints from me.
• MD

  Michaela Dowd

  Jan 16, 2026
  5.0
  My husband and I have been going to this Verizon location for years because the staff are super helpful and responsive to any issues you may have. Recently Ben helped us, and he went above and beyond. He is very patient and informative. Thank you!
• GF

  Gail Franco

  Jan 9, 2026
  5.0
  I have been to Russell Cellular numerous times whether it be for operator issues, phone issues or purchasing a new phone. I cannot say enough about the manager Dan. He is always very patient with me, I am not etc-savvy at all. He takes however much time it takes to explain things, which is an gazillion times, until I comprehend. He’s extremely honest and will tell me if there is something on my plan the “I” really don’t need, therefore, reducing my bill and he has never tried to upsell me on a more expensive one. I was in the other day to purchase a new phone. Dan was not scheduled in yet. Roger (who I’d hadn’t had the pleasure of meeting) was there. Let me tell you, he is a younger version of Dan. He was great!!!! I warned him about my comprehension of understating technology). He was just as incredible. While I was there 2 gentleman walked in, George went to help them, they told him how happy they were with his service and that they’d be back in the future for new phones. I turned around and said to them “I would drive an hour just to come to this store”. That is how much I think about Dan and George. Thank you Dan & George for everything! Gail F
• JG

  Jackie Guillemette

  Dec 20, 2025
  5.0
  I found myself in Russell Cellular in East Windsor unexpectedly after my almost 10 year old Galaxy S8 decided to not charge anymore. George was extremely friendly, knowledgeable & professional. He took the time to explain my options & went over all the details with my new phone. Both him & his manager were very helpful. I will return to this store in the future because of such a positive experience.