Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Darien, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1075 Boston Post Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
510 reviews
5 stars
494
4 stars4
3 stars0
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Tahir, Johnny, and Ramon, for their helpfulness, knowledge, and professionalism.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about specific interactions, particularly with Tahir, where customers felt neglected or misled.
Product Knowledge
Staff demonstrated strong knowledge about products and services, helping customers with upgrades and new devices effectively.
Sales Practices
Some customers expressed frustration with the sales tactics, feeling misled about phone pricing and plans, suggesting a lack of transparency.
Overall Satisfaction
Despite some negative experiences, many customers reported positive overall experiences and expressed intentions to return.
- DZDr. Robert ZembroskiNov 12, 20255.0Johnny at Darien Verizon always provides exceptional service!!! Verizon I suggest a massive raise or promotion!!!
- PPPatti PicardiNov 10, 20255.0Johnny was a great help with our trade-in. Friendly and efficient!
- SBSarah BaxterOct 31, 20255.0Tahir did a fantastic job setting up my new phone and answering all of my questions. I highly recommend him and the Darien Verizon store
- BBBrendon BrownOct 24, 20251.0Do not upgrade your phone here. Tahir went onto my phone when I left the store while it was transferring to my new 17, and gave himself a fake review on google. He didn’t say anything about it. I found out a week later when I got an email about my review which I never gave. He had my phone passcode, could have taken information from me or money. Very unsettling. If you look at other reviews to Tahir you can see he’s done this to many people who have not realized he went onto their phone without permission.
- ACAlexander CotterOct 18, 20252.0I went in wanting to switch 2 lines to Verizon and buy a new phone. They won’t sell you a phone in the store, they will only offer a monthly plan that includes payments towards the phone. Went home and went to Verizon website and priced out “bring your own device”, the plan was much cheaper…and the price difference was larger than the amortized value of the phone…so that’s how the commissions are made, if I were to guess. Why really annoyed me was the bold face lying and telling us that the phones were free. Over and over I tried to get them to show me the monthly plan and phone separately…they just won’t do it. It’s crazy. Just buy online, don’t go here.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1075 Boston Post Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the operating hours of the Verizon store in Darien, CT?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup and delivery services?
Yes, Verizon offers in-store pickup, curbside pickup, delivery services, and in-store shopping.
What brands of mobile devices and accessories can I find at Verizon in Darien?
You can find brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
How can I contact the Verizon store in Darien for inquiries or support?
You can reach them by phone at +1 203-202-2966 or email at wz420@wireless-zone.com.
Can I schedule an appointment or manage my Verizon services online for the Darien store?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and manage services through the My Verizon app or website.
What nearby places can I visit before or after shopping at Verizon in Darien?
Nearby places include Darien Playhouse next door, La Taqueria Mexican restaurant, Caffe Nero coffee shop, and Scena Wine Bar and Restaurant for dining options.
Are there fitness or wellness centers near Verizon in Darien where I can relax after shopping?
Yes, nearby fitness and wellness centers include Stretch Zone for physical therapy, CST50 gym, Club Pilates studio, and Posh Spa & Nail salon.
Where can I get a haircut or grooming services near the Verizon store?
You can visit Rudy's Grooming Club or Kennedys All America Barber Club, both located nearby for grooming and haircare services.
What financial or real estate services are available near Verizon in Darien?
Nearby financial and real estate services include William Pitt Sotheby's International Realty, Jamie Lombardy Sotheby's International Realty, and Bankwell financial services.