Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Darien, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1075 Boston Post Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
534 reviews
5 stars
517
4 stars4
3 stars0
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Tahir and Johnny, for their exceptional service, patience, and helpfulness.
Product Knowledge
Many reviews highlighted the staff's knowledge about products and plans, making the purchasing process easier for customers.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service quality and transparency about pricing.
Store Environment
Customers appreciated the welcoming atmosphere and the staff's willingness to assist, contributing to a positive shopping experience.
- JBJ Brown3 days ago5.0You have to go to the Darien Ct Verizon store and work with Tahir. The service was exceptional. Tahir did a great job working with us and was very knowledgeable. We highly recommend him!
- BWBrian Wu6 days ago5.0I had an excellent experience working with Mr. Jermaine for my phone replacement. Although there were some hiccups with the data transfer process taking longer than usual, I really appreciated Mr. Jermaine's patient attitude and helping us resolve all of our problems. Will highly recommend!
- JRJoe RocheJan 4, 20265.0Tahir was phenomenal. He helped us with multiple things today that we definitely could not do ourselves. Thank you, Tahir!!
- AWAlicja WojczykJan 2, 20265.0Johnny was an amazing help in helping set up my new phone - he was kind, patient and the process was seamless! Perfect customer service!
- RTRiley TiptonJan 1, 20261.0have quite literally had the month from hell working with this store. My husband and I were trying to start our first phone plan together, and from the beginning it has been nothing but issues. We were never informed of any hidden fees, yet our bill ended up being significantly more expensive than what we were originally quoted. On my third visit, they somehow conveniently no longer had the original quote that showed the lower price. On top of that, when I tried to set up home internet, they accidentally added two internet plans to my account. I didn’t even have them for four days before realizing this wasn’t worth the hassle and returning them — yet I was still charged. To make matters worse, they allowed my husband to leave the store without his phone service even being turned on. We then had to wait roughly 14 hours until the store opened again just to get his service activated. Every time there’s an issue, no one in-store knows how to fix it. The only response I ever get is, “You’ll have to call customer service, there’s nothing we can do.” I’m now stuck with extra fees, billing errors, and zero accountability. Overall, this has been an incredibly frustrating and disappointing experience.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1075 Boston Post Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the operating hours of the Verizon store in Darien, CT?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup and delivery services?
Yes, Verizon offers in-store pickup, curbside pickup, delivery services, and in-store shopping.
What brands of mobile devices and accessories can I find at Verizon in Darien?
You can find brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
How can I contact the Verizon store in Darien for inquiries or support?
You can reach them by phone at +1 203-202-2966 or email at wz420@wireless-zone.com.
Can I schedule an appointment or manage my Verizon services online for the Darien store?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and manage services through the My Verizon app or website.
What nearby places can I visit before or after shopping at Verizon in Darien?
Nearby places include Darien Playhouse next door, La Taqueria Mexican restaurant, Caffe Nero coffee shop, and Scena Wine Bar and Restaurant for dining options.
Are there fitness or wellness centers near Verizon in Darien where I can relax after shopping?
Yes, nearby fitness and wellness centers include Stretch Zone for physical therapy, CST50 gym, Club Pilates studio, and Posh Spa & Nail salon.
Where can I get a haircut or grooming services near the Verizon store?
You can visit Rudy's Grooming Club or Kennedys All America Barber Club, both located nearby for grooming and haircare services.
What financial or real estate services are available near Verizon in Darien?
Nearby financial and real estate services include William Pitt Sotheby's International Realty, Jamie Lombardy Sotheby's International Realty, and Bankwell financial services.