Verizon

4.9
515 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Darien, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1075 Boston Post Rd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
1075 Boston Post Rd, Darien, CT
06820, United States

Hours

Reviews

4.9
510 reviews
5 stars
494
4 stars
4
3 stars
0
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Tahir, Johnny, and Ramon, for their helpfulness, knowledge, and professionalism.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about specific interactions, particularly with Tahir, where customers felt neglected or misled.

Product Knowledge

Staff demonstrated strong knowledge about products and services, helping customers with upgrades and new devices effectively.

Sales Practices

Some customers expressed frustration with the sales tactics, feeling misled about phone pricing and plans, suggesting a lack of transparency.

Overall Satisfaction

Despite some negative experiences, many customers reported positive overall experiences and expressed intentions to return.
  • DZ
    Dr. Robert Zembroski
    Nov 12, 2025
    5.0
    Johnny at Darien Verizon always provides exceptional service!!! Verizon I suggest a massive raise or promotion!!!
  • PP
    Patti Picardi
    Nov 10, 2025
    5.0
    Johnny was a great help with our trade-in. Friendly and efficient!
  • SB
    Sarah Baxter
    Oct 31, 2025
    5.0
    Tahir did a fantastic job setting up my new phone and answering all of my questions. I highly recommend him and the Darien Verizon store
  • BB
    Brendon Brown
    Oct 24, 2025
    1.0
    Do not upgrade your phone here. Tahir went onto my phone when I left the store while it was transferring to my new 17, and gave himself a fake review on google. He didn’t say anything about it. I found out a week later when I got an email about my review which I never gave. He had my phone passcode, could have taken information from me or money. Very unsettling. If you look at other reviews to Tahir you can see he’s done this to many people who have not realized he went onto their phone without permission.
  • AC
    Alexander Cotter
    Oct 18, 2025
    2.0
    I went in wanting to switch 2 lines to Verizon and buy a new phone. They won’t sell you a phone in the store, they will only offer a monthly plan that includes payments towards the phone. Went home and went to Verizon website and priced out “bring your own device”, the plan was much cheaper…and the price difference was larger than the amortized value of the phone…so that’s how the commissions are made, if I were to guess. Why really annoyed me was the bold face lying and telling us that the phones were free. Over and over I tried to get them to show me the monthly plan and phone separately…they just won’t do it. It’s crazy. Just buy online, don’t go here.

Frequently Asked Questions About Verizon

What products and services does Verizon at 1075 Boston Post Rd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

What are the operating hours of the Verizon store in Darien, CT?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.