Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,634 reviews
5 stars
1,460
4 stars
647
3 stars
244
2 stars
76
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were helpful and knowledgeable, while others were reported as indifferent or unresponsive.
Geek Squad Issues
Numerous complaints about Geek Squad services, including poor tech support and installation problems, leading to frustration among customers.
Product Availability
Customers noted issues with product availability and stock levels, leading to disappointment when items were not found in-store.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Pricing and Selection
Competitive pricing and a wide selection of electronics were appreciated, although some customers felt certain items were overpriced.
- DDDavidNov 14, 20251.0Just left this location and it reminded why I never shop here. 30 employees on the floor and not a soul asked if I needed help and the person that did end up speaking with me had such a nasty know it all attitude. Find another job if this one makes you miserable
- FFfortheearthNov 6, 20255.0This store has knowledgable staff. Microsoft specialist, Brian, was kind and very helpful. Nathan at checkout gave us great information, and graciously demonstrated our open box item before we purchased.
- TLTierney lawn& landscapingNov 2, 20255.0Pick up desk wasn't any help but the guys in the TV area were very helpful, they pulled up my order called to the back and got the guy to pick it since it was supposed to be ready 2 hours earlier
- LSLen Sierra-ScacalossiNov 1, 20252.0I was very disappointed with the tech support at Best buy in Danbury. I purchased a new LG gram laptop computer and asked the text to transfer the data from another Windows computer that I was using. I told them the most important thing was to transfer my contacts information. For whatever reason, after spending 2 hours trying to do this, they gave up and said good luck. There's nothing we can do to transfer your contacts data. I give two stars because they were very nice, but not very helpful.
- PLPenny LaneOct 20, 20251.0I want to cancell my geek squad contract. Tried doing on line, they were going to text me a code number to my cell phone to use. Never came through. Twice . Then I tried calling, received message " please hold for the next available agent". Got tired of excessive (IMHO) holding, did this for sales , geek squad, finance, tech support, customer service, received same message, I waited. Then I tried calling HEADQUARTERS - GM, COMPLAINT DEPT., same message, waited a while, then hung up. You would think their headquarters would be more responsive. Very frustrating. Just glad I wasn't waiting to make an "appointment" to have my laptop repaired.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Danbury offer?
Best Buy in Danbury offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy in Danbury?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Danbury provide curbside pickup service?
Yes, Best Buy Danbury offers curbside pickup service for customer convenience.
Is the Best Buy store in Danbury wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
Does Best Buy Danbury offer repair services?
Yes, Best Buy Danbury provides service and repair, including support from the Geek Squad.
What payment methods does Best Buy Danbury accept?
Best Buy Danbury accepts debit cards and checks; cash-only payment is not required.
Where can I find Geek Squad services near Best Buy Danbury?
Geek Squad, offering computer repair and telecommunications services, is located near Best Buy Danbury to assist with repair needs.
What entertainment options are near Best Buy in Danbury?
Customers can visit AMC Danbury 16 IMAX or AMC Loews Danbury 16 nearby to enjoy movies before or after shopping at Best Buy.
Are there dining options close to Best Buy Danbury?
Yes, nearby dining options include Barbarie’s Black Angus Grill, Bennigan’s, and Applebee’s Grill + Bar for a variety of food experiences.
How can customers benefit from nearby Lowe's Home Improvement when visiting Best Buy Danbury?
Lowe's Home Improvement, located nearby, offers home improvement and hardware supplies that complement purchases at Best Buy for home projects.