Apple Danbury Fair Mall

Reviews

• HM

  Hallie M.

  1 day ago
  1.0
  Salesperson was more concerned with making a sale than offering adequate help. You’d think by spending hundreds of dollars on a computer that the staff would be willing to help with data migration, but no. Had to call apple support for something that ended up being very simple and took about 30 minutes. Get some better employees that don’t lie just to get rid of customers so they don’t have to help them.
• HH

  Holland Hill

  5 days ago
  5.0
  They fixed my brother’s phone camera for no cost due to his Apple care which is great! Recycled my AirPods, no hassle so that’s awesome! Wanted to ask the cute boy with the chain we saw last Saturday for his number when we came back today but didn’t get to talk to him :/ if he sees this and he’s single, he should look me up on insta :)
• WW

  Wilmer

  Feb 26, 2026
  1.0
  Went to the store to get my wife the new Apple Watch for our 1st year anniversary and customer service was the worse at that store! We got there waited like 15-20 minutes for someone to ask us if we needed help with something but no one did it even there were 8-9 employees around one table just talking since the store wasn’t busy at all so I asked the it they can help us and one of them approached me saying “you are just looking around right?” How does he knows what am there for? I wished at that moment I had picked a better place to get an Apple Watch… I ended up buying the Apple Watch but definitely no coming back!!!! the worse customer service every time I went there, save your time and go somewhere else!!!
• MB

  Man_da_rella Bella

  Feb 22, 2026
  1.0
  Worse staff and store ever! They are very rude, very unprofessional and the AppleCare warranty is absolutely horrible.!!! The staff are all uneducated and the manager there is rude and unprofessional. The service they have is horrific! They never help!! Don’t recommend Don’t waste your time.
• JP

  Jeremy Price

  Feb 10, 2026
  5.0
  The staff at the Apple Store is amazing and so patient. They allowed me to resolve an issue as they were closing and were very professional. I’m very happy with my new iPhone 17 and I couldn’t recommend this store more!

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