Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Cromwell, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 127 Berlin Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
616 reviews
5 stars
582
4 stars6
3 stars0
2 stars4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their excellent service, highlighting individuals like Louis, Brandon, and William for their professionalism and helpfulness.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to explain options clearly, making the purchasing process easier.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service.
Patience and Support
Several customers appreciated the patience shown by staff, especially when dealing with complex issues or less tech-savvy individuals.
Inventory Issues
Some customers expressed frustration over inventory shortages and the lack of available models, leading to wasted time during visits.
- ARAbel RyanNov 8, 20255.0Came in this afternoon looking for a new phone. Kennedy and Luis made the process easy peasy
- KGKelsey GoumelNov 8, 20255.0Super fast, super polite and funny. Kennedy was phenomenal
- EAeunice AlonsoNov 7, 20255.0Kennedy was a pleasure to work with. She was very polite, I had a pleasure just speaking with her.
- KBKen BiroOct 23, 20255.0Louis was great
- CLCynthia LoveSep 24, 20255.0Tri has the patience of a saint. He was what would call overwhelmed today and he was patient and courteous to each and everyone. The service was over and above what I expected. He is a huge asset to this company.
Frequently Asked Questions About Verizon
What products and services does Verizon at 127 Berlin Rd offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, new lines, prepaid plans, business accounts, and award-winning customer service.
Where is the Verizon authorized retailer located in Cromwell, CT?
The Verizon authorized retailer is located at 127 Berlin Rd, Cromwell, CT 06416, next to McDonalds and Mobil.
What are the store hours for the Verizon Cromwell location?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon Cromwell offer in-store pickup service?
Yes, Verizon Cromwell offers in-store pickup services for your convenience.
How can I contact Verizon Cromwell for inquiries?
You can reach Verizon Cromwell by phone at +1 860-635-4600 or by email at WZ748@Wireless-zone.com.
Is there a way to schedule an appointment with Verizon Cromwell?
Yes, you can schedule an appointment at Verizon Cromwell by visiting https://www.tccrocks.com/appointments/.
What brands of devices are available at Verizon Cromwell?
Verizon Cromwell carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What nearby places can help me find Verizon Cromwell easily?
Verizon Cromwell is located next to popular places like McDonald's and Mobil gas station, which can help you locate the store easily.
Are there any nearby places where I can grab food or coffee before or after visiting Verizon?
Yes, nearby you can visit Dunkin', Zafiris Dunkin', Starbucks, Baskin-Robbins, or Cromwell Diner for coffee, donuts, ice cream, or meals.
What nearby services can complement my visit to Verizon Cromwell?
Near Verizon Cromwell, you can find services like Lapels Dry Cleaning, Stranded at the Spa for relaxation, Bishops' Auto Sales and Services, and Companion Animal Hospital for pet needs.