VCA Cromwell Animal Hospital

4.4
220 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
We offer Urgent Care hours on select Saturdays from 2:00pm until 7:00pm. Please call for Saturday Urgent Care availability. Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Cromwell Animal Hospital
547 Main Street, Cromwell, CT
06416, United States

Hours

Reviews

4.4
220 reviews
5 stars
159
4 stars
29
3 stars
11
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, compassion, and thoroughness in caring for their pets.

Staff Performance

While most reviews highlighted the excellent service from veterinarians and techs, some customers reported negative experiences with specific receptionists.

Pricing Concerns

Several reviews mentioned that the prices for services were higher than expected, leading to dissatisfaction among some clients.

Long-Term Loyalty

Numerous customers expressed long-term loyalty to the clinic, often citing decades of positive experiences with their pets.

Communication Issues

A few reviews pointed out problems with communication, particularly regarding appointment confirmations and billing practices.
  • ND
    Nicole DiStasio
    2 days ago
    5.0
    We had our first visit today for our two cats and it went amazingly well! We used their free first visit coupon with no issues. We weren’t pressured into any additional work if we didn’t want it. We chose to do vaccinations but passed on some lab work since it wasn’t urgent. We asked for the price of the lab work and they got that for us while we were still in the exam room. They had a Churu treat for our cats while they got their vaccines. Our concerns regarding one of our cats were heard with no complaint unlike other vets we’ve been to. The doctor actually gave the same opinion we had regarding our cat’s behavior. The receptionists were very friendly and it wasn’t busy. Overall we had a very pleasant experience and would recommend this vet!
  • LL
    Lauren Landry
    Oct 24, 2025
    5.0
    Dr. Hurley is the best! Everyone at this location is so kind and friendly. They have done an excellent job of taking care of my cats over the years.
  • KK
    Kelly Klaneski
    Oct 12, 2025
    5.0
    Dr Hurley is such a amazing Dr with my GS I have to also give a shot out to Alex from the office who has been Amazing with Del and I , honestly I’m so blessed to have them they have taken great care of not only my fur baby but very good to me
  • BM
    B Mapp
    Oct 10, 2025
    5.0
    I have been using them for 30 plus years... never disappointed
  • NW
    Natalya Wolfe
    Sep 25, 2025
    5.0
    We brought our family dog here for 18 years and have nothing but amazing things to say about the entire staff - everyone is always so kind & helpful, they truly care about every animal. Just brought my kitten in for her first exam and can’t say how grateful I am that I can count on them to take the best care of her. Thank you!

Frequently Asked Questions About VCA Cromwell Animal Hospital

What are the regular operating hours of VCA Cromwell Animal Hospital?

VCA Cromwell Animal Hospital operates Monday through Thursday from 9:00 AM to 7:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 8:00 AM to 1:00 PM. The hospital is closed on Sundays.

Does VCA Cromwell Animal Hospital offer urgent care services?

Yes, urgent care hours are available on select Saturdays from 2:00 PM to 7:00 PM. Please call ahead to confirm Saturday urgent care availability.