Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees like Keisha, Derrick, and Juan for their exceptional service.
Efficiency
Customers frequently mention quick and efficient service, with many noting that their transactions, such as phone upgrades and transfers, were completed smoothly and without unnecessary delays.
Knowledgeability
The employees are recognized for their expertise in handling customer inquiries and technical issues, providing clear explanations and solutions to various problems.
Mixed Experiences
While most reviews are positive, there are a few mentions of negative experiences, particularly regarding one employee, indicating that service quality may vary.