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VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
211 reviews
5 stars
153
4 stars
31
3 stars
12
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, compassionate, and helpful, creating a welcoming environment for both pets and their owners.
Appointment Issues
Several reviews highlighted problems with appointment scheduling and communication, including incorrect contact information leading to canceled appointments.
Cost Concerns
Multiple customers expressed dissatisfaction with the high prices for services, feeling that the costs were excessive compared to other local veterinary options.
Quality of Care
Overall, many reviews noted the quality of care provided by the veterinarians and staff, with specific mentions of thoroughness and attentiveness during visits.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions, particularly regarding communication and perceived lack of compassion in certain situations.
- JBJessica BudrisOct 17, 20251.0When I call to make this appointment as a new patient they put in my phone number in the wrong. Causing me that they decide to cancel my appointment when I arrive today October 17 2025 because they didn't hear from me how is that my fault if they put the phone number in wrong to verify appointments. They say they use an email but you can't rely on emails because they can send it to the junk mail. So my appointment was canceled when I arrived No notification. Because it's their error of putting in my phone number wrong they will not take me for my two kittens that were sick. So how is it my fault because their faculty put in the phone number wrong that I don't get to have the kittens checked out. They were not willing to work with me to still see me specially because I have disabilities in very limited transportation. They offered me other days but I don't have the authorization to take it off because I took my time off of work for this. Now I miss work and I have no time. In the end kitten don't get care. Front office has no passion.
- DDDaveOct 15, 20251.0VCA has done nothing but make our dogs wait days for a appointment or go to the emergency vet. For a issue that would take 5 minutes to say, go to the emergency vet for care or thats a simple fix. They are literally double the price (now want us to pay the $$ and drive to west hartford - A VCA OWNED EMERGENCY VET) and will not accommodate your needs as a pet owner who has two infants. We will literally be going anywhere else since they give the feel of a 'box store' vet clinic that has no compassion or personal connection to the animals we love. If a vet can't stay or squeeze out 15 min for a family who cannot get to them without a great deal of work given our house just has water damage from a broken pipe and we are now in thomaston at a temporaryhome, two infants and two dogs with hectic jobs.
- SMStephanie MazzullaOct 9, 20255.0I was so happy with how helpful and kind everyone was here. I had sent over paperwork for my dog tiny to verify she’s non-aggressive, but when I called, I was told the vet who had seen her only works a couple times a month. I was upset at first, but the receptionist went out of her way to speak with another vet and asked her to help me. They even offered a free visit to check temperament and fill out the paperwork. This was incredibly thoughtful, and it really made me feel cared for as a client. I left very happy knowing they were willing to help me out. Even though I live in Granby, I’ll continue driving to Bristol because of how compassionate they are. Highly recommend! Thank you for taking care of tiny 💕
- RBRay BeaulieuSep 28, 20255.0Knowledgeable Vet. Very competent Technician. Fast service.
- CTChris TompkinsSep 9, 20255.0Super friendly staff very professional and love their jobs they also have coffee and candy in the waiting room as well the staff is also very welcoming and happy to answer any questions and assist in any way they can best vet office ive been to yet if you cant afford a vet visit all at once you can pay over time monthly
Frequently Asked Questions About VCA Bristol Animal Hospital
What are the operating hours of VCA Bristol Animal Hospital?
VCA Bristol Animal Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
Which types of pets does VCA Bristol Animal Hospital provide services for?
They offer care for cats, dogs, pocket pets, and rabbits.
What veterinary services are available at VCA Bristol Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, heartworm treatment, internal medicine, prescriptions, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs.
Is VCA Bristol Animal Hospital accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Bristol Animal Hospital located?
It is located at 865 Terryville Ave, Bristol, CT, 06010, United States.
Does VCA Bristol Animal Hospital have any current offers for new clients?
Yes, new clients can get a free first exam by using their special coupon available on their website.
What safety protocols does VCA Bristol Animal Hospital follow?
They follow health and safety protocols based on healthcare best practices as well as state and local guidance and regulations.
Can you name some nearby places of interest around VCA Bristol Animal Hospital?
Nearby places include Buster's Drive In, Vivaldi's Pizza, and The Roasted Bean cafe, which are great options for food and drink before or after a visit.
Are there any convenience stores or essential services near VCA Bristol Animal Hospital?
Yes, Route 6 Mini Mart and Big Dollar Liquors are nearby for convenience shopping, and a LibertyX Bitcoin ATM is also available close by.
What recreational or wellness facilities are close to VCA Bristol Animal Hospital?
Nearby wellness options include Bristol CT Yoga studio, Healthtrax Fitness & Wellness gym, and Advanced Physical Therapy, useful for clients interested in holistic health activities.