Verizon

4.9
517 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Bethel, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 128 Greenwood Ave.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
128 Greenwood Ave, Bethel, CT
06801, United States

Hours

Reviews

4.9
511 reviews
5 stars
497
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5
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6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, professional, and knowledgeable, particularly highlighting employees like Bruno, Joe, and Dre.

Sales Experience

Customers reported smooth and efficient processes when upgrading or purchasing new phones, often mentioning the ease of transactions.

Promotions and Pricing

Some customers expressed dissatisfaction with promotional offers, citing issues with billing and unfulfilled promises regarding free phones.

Store Environment

The store atmosphere was described as friendly and welcoming, contributing to a positive shopping experience.

Staff Knowledge

Employees were frequently noted for their expertise and ability to provide clear information about products and services.
  • DS
    Deborah Smith
    4 days ago
    5.0
    I recently worked with Jonathan at the Bethel Verizon Wireless store. I had an issue with my 2013 iPhone mini that could not be fixed. He helped me choose a new phone and seamlessly took care of the information transfer. I found Jonathan to be friendly, knowledgeable, helpful and polite. I had a very positive experience at this location.
  • SS
    Sarah
    Nov 7, 2025
    5.0
    Chris and Ivan are so helpful every time I come in. Very nice store.
  • DT
    doreena thomas
    Nov 7, 2025
    5.0
    Thank you Ivan and Chris! You helped me so much.
  • IS
    ivan savchuk
    Nov 7, 2025
    5.0
    Great place, with awesome stuff! Bought the JBL speaker the other day. It was easy and fast. Definitely come back again.
  • DD
    David Doorly
    Oct 28, 2025
    5.0
    Don and Ivan were very helpful got me a new phone and saved me some money

Frequently Asked Questions About Verizon

What services does Verizon at 128 Greenwood Ave in Bethel offer?

Verizon in Bethel offers a wide range of services including smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation and financing, wet phone recovery, and more.

What brands and products can I find at Wireless Zone, Verizon Authorized Retailer in Bethel?

You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, JBL, Jabra, and accessories like Otterbox, Lifeproof, Popsockets, AirPods, and more. Products include smartphones, tablets, smartwatches, mobile hotspots, and various wireless accessories.