Verizon

4.9
519 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Bethel, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 128 Greenwood Ave.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
128 Greenwood Ave, Bethel, CT
06801, United States

Hours

Reviews

4.9
513 reviews
5 stars
499
4 stars
5
3 stars
2
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Bruno, Joe, and Dre.

Efficiency

Many reviews highlighted the quick and seamless service provided during phone upgrades and purchases, making the process easy for customers.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding miscommunication about promotions and service delays.

Professionalism

The staff was frequently described as professional and patient, contributing to a positive shopping environment.
  • MB
    Matthew Bermudez
    Dec 22, 2025
    5.0
    Stopped in today to pick up a new phone & had the pleasure of working with Chris. Super cool, professional & respectful. Go see him!
  • DS
    Deborah Smith
    Nov 19, 2025
    5.0
    I recently worked with Jonathan at the Bethel Verizon Wireless store. I had an issue with my 2013 iPhone mini that could not be fixed. He helped me choose a new phone and seamlessly took care of the information transfer. I found Jonathan to be friendly, knowledgeable, helpful and polite. I had a very positive experience at this location.
  • SS
    Sarah
    Nov 7, 2025
    5.0
    Chris and Ivan are so helpful every time I come in. Very nice store.
  • DT
    doreena thomas
    Nov 7, 2025
    5.0
    Thank you Ivan and Chris! You helped me so much.
  • IS
    ivan savchuk
    Nov 7, 2025
    5.0
    Great place, with awesome stuff! Bought the JBL speaker the other day. It was easy and fast. Definitely come back again.

Frequently Asked Questions About Verizon

What services does Verizon at 128 Greenwood Ave in Bethel offer?

Verizon in Bethel offers a wide range of services including smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation and financing, wet phone recovery, and more.

What brands and products can I find at Wireless Zone, Verizon Authorized Retailer in Bethel?

You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, JBL, Jabra, and accessories like Otterbox, Lifeproof, Popsockets, AirPods, and more. Products include smartphones, tablets, smartwatches, mobile hotspots, and various wireless accessories.