Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Woodland Park, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Feedback is mixed regarding customer service; while many customers praised the staff for being friendly, knowledgeable, and helpful, others reported rude and unhelpful interactions.
Staff Knowledge
Several reviews highlighted the staff's expertise and ability to assist with various issues, particularly mentioning employees like Darion, Eric, and Isaac.
Store Management
There are complaints about the management style and practices at the store, with some customers feeling pressured or misled regarding services and charges.
Store Experience
Customers appreciated the welcoming atmosphere and the efficiency of service during their visits, although some expressed frustration with long wait times and poor service.
RZ
Roy Zech
Feb 11, 2026
5.0
The lady that helped me with my purchase was dealing several customers who all had complications with bills, new phone switch overs, and other issues she was all by herself and was very professional. She directed me with my purchase to what most served my needs and helped with the switch over.
AG
Abreham Guerrero
Dec 26, 2025
5.0
Great service I think I got lucky walked in and no waiting.
NP
Nancy Parmenter
Dec 11, 2025
5.0
Knowledgeable and kind.
SS
Slavik Shvets
Nov 30, 2025
5.0
I always get the best service when I visit. Just wanted to say thank you!