Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1540 Main St in Windsor, CO 80550
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
181 reviews
5 stars
130
4 stars
5
3 stars
3
2 stars2
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for being helpful and friendly, while others were criticized for being rude or unresponsive.
Efficiency
Customers appreciated efficient service when staff were available, but many reported long wait times and inadequate staffing.
Pricing Issues
Several customers expressed dissatisfaction with unexpected fees and pricing discrepancies, feeling misled about costs.
Staff Knowledge
Some employees were noted for their exceptional knowledge and willingness to assist, while others were described as clueless or unhelpful.
Store Management
Concerns were raised about management and operational issues, including inconsistent hours and lack of follow-up on customer complaints.
- TCTodd CollinsNov 16, 20255.0Very friendly service, efficient!
- KGKimberly GehrtNov 12, 20251.0They deleted 3 months of photos when they “tried” to transfer my daughter’s data…. Then sent her home to “finish” because they had no idea what they were doing!! Apple can’t even find them they screwed it up so bad. Oh and get charged $100 restocking fee to buy the new iPhone 17… never heard of such a thing!
- TMThoreau MartinOct 20, 20255.0Currently under different management than when I first started going there 3 years ago but I have no complaints whatsoever. Even when they are short staffed, they try to make their customers aware that they haven't forgotten about them.
- CYCalie YaklichOct 1, 20251.0I have been sitting here waiting for 40 minutes without being greeted, acknowledged in any way or helped. One person working and helping a guest, but extremely rude to not acknowledge someone clearly waiting to be helped with a very simple thing might I ad. Do better.
- CMCandace MarshallAug 15, 20255.0Great, help great place. Super impressed.
Frequently Asked Questions About Verizon
What are the store hours for Russell Cellular in Windsor, CO?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located in Windsor?
Russell Cellular is located at 1540 Main St, Ste 200, Windsor, CO 80550.
What types of products does Russell Cellular offer?
Russell Cellular offers Verizon Wireless plans, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid mobile products.
What payment methods are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Russell Cellular provide in-store pickup services?
Yes, Russell Cellular offers in-store pickup for your convenience.
Is Russell Cellular accessible for customers with disabilities?
Yes, Russell Cellular has a wheelchair accessible entrance.
What brands are available at Russell Cellular?
They carry Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
How can I contact Russell Cellular by phone or email?
You can call them at +1 970-305-2614 or email at windsor.co@russellcellular.com.
Are there any coffee shops near Russell Cellular where I can grab a drink before or after shopping?
Yes, Sagrado Coffee, a cafe and smoothie juice bar, is nearby and a great place to enjoy a coffee before or after your visit.
Where can I go for haircuts or beauty services near Russell Cellular?
Floyd's 99 Barbershop and The Nail Spa 3 are nearby options for haircuts and beauty services located close to Russell Cellular.
What nearby services can help with shipping or professional document shredding after visiting Russell Cellular?
The UPS Store 4205 offers printing, packing, and shipping services, while Shred Nations provides shredding services, both located near Russell Cellular.