Verizon

4.3
261 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Wheat Ridge, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3753 Wadsworth Blvd, Wheat Ridge, CO
80033, United States

Hours

Reviews

4.3
259 reviews
5 stars
201
4 stars
10
3 stars
2
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to understaffing, especially on weekends.

Customer Service

Mixed reviews on customer service; while some employees received praise for their helpfulness, others were described as rude or unhelpful.

Knowledgeable Staff

Several customers highlighted specific employees as knowledgeable and patient, providing excellent assistance.

Store Experience

Many customers expressed frustration with the store being an authorized retailer rather than a corporate store, leading to issues with service and promotions.

Appointment Issues

Customers noted that appointments were not honored, leading to additional wait times and dissatisfaction.
  • CL
    Clint LaBoube
    Oct 26, 2025
    1.0
    1 staff member on sunday who'd only been with Verizon a month or two. Nowhere to sit while you wait forever.
  • AE
    August Evers
    Oct 25, 2025
    1.0
    Only one worker on a Saturday. Has not said anything to us for 30 minutes and only helping one family put their screen protectors on.
  • AR
    Ashley Romero
    Oct 22, 2025
    5.0
    Josephine was so helpful and patient with me. Great customer service
  • DB
    Daniel Busa
    Oct 10, 2025
    5.0
    Great guys great service
  • AR
    Audrey Rodriguez
    Sep 28, 2025
    5.0
    The people at this store are amazing! They will help anyone they can and treat them with respect. Brett and Tim have really made my experience great. They helped my husband and I quickly and made sure that we were comfortable. It's people like Brett and Tim that make the world a better place and show kindness to all!

Frequently Asked Questions About Verizon

What products can I find at the Victra Verizon Authorized Retailer in Wheat Ridge, CO?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What are the store hours for the Victra Verizon Authorized Retailer at 3753 Wadsworth Blvd?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.