Verizon

Reviews

• AW

  Amanda Wilcox

  Feb 3, 2026
  5.0
  Store put extra effort into getting us the best price and setting up our new phone. They were great!
• TT

  Tara

  Jan 17, 2026
  5.0
  Shout out to Kylie for all the help she gave me. She is very professional and friendly. Thank you!!
• DR

  Daniel Roberts

  Dec 16, 2025
  5.0
  Ian was fabulous. Met my needs. Was patient and honest and friendly. He deserves a star for his service and kindness.
• RP

  Rachel Pritchard

  Dec 3, 2025
  5.0
  We arrived around 5:30pm and they had a short waiting list, and the staff acknowledged us and the wait as soon as we walked in. Kaylea was extremely helpful, professional, and knowledgeable! She ensured all of our questions were answered and that we felt good with the answers before moving on. My husband's name on our account still had his birth name (deadname) and she instantly made us feel at ease. She immediately changed his name on our account and never called him by the wrong name at any point in our interaction. She then helped us get exactly what we wanted and made sure we were aware of every promotion we had available on our account. At one point, she even called another employee to help answer my questions about the Verizon internet package. Mauricio was extremely knowledgeable and considerate! He answered every single question I had about the internet and didn't make me feel like I was bothering him. He wasn't condescending and ensured I felt comfortable and empowered to make the best decision for my remote work. Kaylea made sure our new phones were completely setup before we left (around 8:30pm, an hour and a half after closing) and let us know how we can contact her and her teammates with any questions or concerns. The customer service was a 10! I wish the store had a few more displays of devices available for purchase, along with a more robust inventory of accessories for said devices. They had plenty of stock of phone, tablets, and watches we were interested in, but not much in the way of displays or purchasable accessories. Overall, I'm giving this store a 5 star review due to the customer service being above and beyond what I typically see from non-corporate owned stores.
• SS

  Sandra L Santiesteban

  Nov 24, 2025
  5.0
  Very good customer service! Very professional. Helpful with explaining to me my options of getting new up grades! Got a tablet free! Was very satisfied with Jorden! Very nice! I will be going back to this store!