Verizon

3.6
528 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Wheat Ridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5095 Kipling St, Wheat Ridge, CO
80033, United States

Hours

Reviews

3.5
400 reviews
5 stars
204
4 stars
31
3 stars
34
2 stars
27
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, kindness, and professionalism, particularly highlighting individuals like TJ, Pete, and Kyle.

Mixed Experiences

While some customers had positive interactions, others reported poor service, including rude behavior and misinformation from staff.

Store Management

Several reviews mentioned effective management, particularly from individuals like Pete and Tristan, who were noted for resolving issues and providing excellent support.

Technical Issues

Customers expressed frustration with technical problems and the inability of staff to resolve these issues effectively, leading to dissatisfaction.

Appointment Recommendations

Customers advised making appointments to ensure better service, as the store can be busy and wait times may vary.
  • ZB
    zachary berkowitz
    Dec 30, 2025
    5.0
    Awesome service!
  • KS
    Kimberly Satriano
    Dec 19, 2025
    5.0
    After having a representative completely change my plan without my knowledge. I came in pretty upset and TJ was just an incredible human being to be able to assist with every need with grace and understanding. One of the kindest people i have ever met. Definitely recommend seeing him if you need to go to Verizon
  • AS
    Adrian Smude
    Dec 12, 2025
    5.0
    John and his team over verizon Business are amazing! He’s the best verizon rep I’ve ever had. I won’t talk with anyone else and I’ve shared his info with friends around the country! Highly recommend!!
  • KH
    Karen Holstein
    Nov 21, 2025
    5.0
    Always make an appointment if you can. Kyle helped me set up a new phone and transfer everything over to the new phone. He was kind, efficient, and it worked great. There is a slight charge for this but so worth it. He also helped me scrub old phone for a trade in.
  • MM
    molly myhre
    Nov 7, 2025
    5.0
    Huge shout out to DALLAS AND KYLE! The whole staff was amazing but these two went above and beyond. I came In very upset, and they calmed me and got my issue resolved right away. I can’t say thank you enough to this store. Kindness goes along way and they showed it to me on a day I needed it most.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Wheat Ridge?

The Verizon store in Wheat Ridge is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Wheat Ridge?

The Verizon store is located at 5095 Kipling St, Ste 130, Wheat Ridge, CO 80033, USA.