Verizon

3.6
526 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Wheat Ridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5095 Kipling St, Wheat Ridge, CO
80033, United States

Hours

Reviews

3.5
398 reviews
5 stars
201
4 stars
31
3 stars
34
2 stars
27
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from management and staff.

Management

Several reviews highlight positive experiences with specific managers like Pete and Tristan, but there are also complaints about poor management practices and lack of accountability.

Sales Practices

Customers expressed frustration over misleading sales tactics and issues with promotions, leading to dissatisfaction and loss of trust in the store.

Technical Support

While some customers received effective assistance with technical issues, others reported being ignored or receiving inadequate help, leading to unresolved problems.

Store Environment

The store is described as busy, with some customers experiencing long wait times and feeling neglected, while others appreciated the friendly atmosphere.
  • KH
    Karen Holstein
    2 days ago
    5.0
    Always make an appointment if you can. Kyle helped me set up a new phone and transfer everything over to the new phone. He was kind, efficient, and it worked great. There is a slight charge for this but so worth it. He also helped me scrub old phone for a trade in.
  • MM
    molly myhre
    Nov 7, 2025
    5.0
    Huge shout out to DALLAS AND KYLE! The whole staff was amazing but these two went above and beyond. I came In very upset, and they calmed me and got my issue resolved right away. I can’t say thank you enough to this store. Kindness goes along way and they showed it to me on a day I needed it most.
  • MJ
    Molly Jones
    Nov 2, 2025
    5.0
    Kyle was so quick and helpful! Thank you Kyle!
  • SW
    Shanda Wheeles
    Oct 25, 2025
    5.0
    The manager Pete is the absolute best and he was attentive and helped me fix an issue with a non corporate store. He actually cared about my problem and fixed my issue quick and easy these guys will continue to have my business and not the Sheridan location.
  • SW
    Steve Ward
    Oct 16, 2025
    5.0
    Carlissa was nothing short of phenomenal during our recent iPhone purchases. She was proactive, patient, and ensured every detail (from available phone options to data transfers) were handled extremely smoothly. Her professionalism and customer-first attitude reinforced our brand loyalty to Verizon - you're lucky to have her!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Wheat Ridge?

The Verizon store in Wheat Ridge is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Wheat Ridge?

The Verizon store is located at 5095 Kipling St, Ste 130, Wheat Ridge, CO 80033, USA.