Cricket Wireless Authorized Retailer

4.2
314 reviews

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Wheat Ridge store today.

Location

Cricket Wireless Authorized Retailer
4202 Wadsworth Blvd, Wheat Ridge, CO
80033, United States

Hours

Reviews

4.2
314 reviews
5 stars
217
4 stars
30
3 stars
20
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Kennyann, Alondra, and Marissa.

Professionalism

The team was frequently described as professional and patient, making the phone purchasing process easy and enjoyable for customers.

Mixed Experiences

While many reviews highlighted excellent service, there were a few negative experiences regarding transparency in pricing and service quality.

Store Environment

The store was noted for its welcoming atmosphere, with customers feeling valued and appreciated during their visits.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
  • AC
    Anamaria Carrillo
    Nov 14, 2025
    5.0
    ⭐⭐⭐⭐⭐ Alondra and Kenny were absolutely AMAZING! From the moment I walked in, their energy was everything. They helped me add another line to my plan and gave me an awesome deal that I wasn’t even expecting. But what really stood out was how genuine they were. These girls didn’t just help me because it was their job — they went out of their way because that’s just who they are. They took their time, explained everything clearly, made sure I understood all my options, and treated me with patience and real kindness. You can tell they love what they do and that they truly care about helping people, not just pushing sales. The way they carry themselves, the positivity they bring, and the effort they put in honestly made my whole day better. This is the kind of customer service and energy the world needs more of. I left feeling taken care of, appreciated, and happy with my choice. If you ever need help, go to them — they’ll take care of you like family. Highly recommend!
  • TL
    Total Fire Power LLC
    Nov 10, 2025
    5.0
    Only cricket store I will go to. Always great service ane great attitude. Marisabel and Annabelle helped me out with upgrades, adding a new line and modifing my account. Thanks again for another excellent experience.
  • ED
    Elizabeth Dguez
    Nov 4, 2025
    5.0
    Couldn't have asked for a better visit because the manager Kenny and the sales rep Marisa were so patient and found the right fit of phone for me. Thank you so much!
  • JS
    Joe Serna
    Nov 3, 2025
    5.0
    Kenny and Marisa were very Professional and Helpful making My New Phone Purchase Easy .Very Good Customer Service.Thank You both for Making This Experience Delightful.
  • AM
    Antoinette Martinez
    Oct 29, 2025
    5.0
    I came to get a phone and mari helped meshes awesome and very professional 👏 Great customer service

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What type of cell phone plans does Cricket Wireless Authorized Retailer offer?

Cricket offers customizable cell phone plans with unlimited talk, text, and data, all without an annual contract.

What are the operating hours for Cricket Wireless Authorized Retailer in Wheat Ridge?

They are open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.