Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Westminster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
339 reviews
5 stars
155
4 stars
31
3 stars
19
2 stars
21
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Knowledge
Many customers reported that staff members lacked adequate training and knowledge, leading to unresolved issues and misinformation.
Wait Times
Customers frequently experienced long wait times, both in-store and for phone support, which contributed to frustration and dissatisfaction.
Sales Practices
Several reviews mentioned aggressive sales tactics and misleading information regarding promotions and pricing, leading to customer distrust.
Positive Experiences
Despite negative feedback, some customers highlighted positive interactions with specific employees who provided excellent service and resolved issues effectively.
- ASadam sawkinsNov 8, 20255.0Wonderful customer service at this location, Peace helped me out and he was amazing! Super knowledgeable customer focused
- TFTodd FlanneryOct 28, 20251.0This is bullshit. Trying to get my 89 year old mother a simple phone and they won't even allow her to look at it until we buy it. If she doesn't like it, we have to pay $50 for restocking. Absolute robbery!!!
- DDDEBRA DAVISOct 11, 20251.0I would say that this was the worst experience I have ever had at a verizon. I came in because I had recently broken my phone and just needed some suggestions on how to set some apps up. The young man that helped me didn't seem like he had any clue what he was doing and kept running back and forth to the back area I'm assuming for advice. And then would come back out and tell me that he fixed it. But he wouldn't check it. So I checked it and it still wasn't working properly. After a few minutes, the man that was in the back finally came out to help this kid out and that was even worse. This young man was the rudest, nastiest and clearly hated his job. So he made me feel like he was doing me a favor. He definitely doesn't need to be working for Verizon or in any other kind of public service job. I immediately left there and went over to the mall where they were extremely helpful and kind.
- MPMark PaulOct 2, 20255.0Pre-ordered a but ago they were great and knowledgeable about my accounts needed something done and this store got it thanks again
- AHAni HulseSep 28, 20255.0Brian was very welcoming from the start of initial interaction. He assisted upgrading four devices on our family plan, with a variety of phones. He was extremely patient and very detail oriented, getting everything correct the first time, which is quite an accomplishment given the customization that was needed to upgrade the four phones, plans, and various features and services that were unique to each. He was very knowledgeable when we asked questions about the “Pay to Save” promotion that we told us about, along with delivery and install of our new phones, down to the return of our existing phones and ensuring we turn off the “Find my iPhone” feature. I highly recommend him as an excellent service representative, detailed professional, and look forward to doing business with him in the future
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Westminster?
The Verizon store in Westminster is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones can I find at the Verizon Westminster store?
You can find the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Westminster store.
Does Verizon offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon store in Westminster?
You can schedule an in-store appointment online via their website or by using the My Verizon app using the provided scheduling links.
What types of products and services does the Verizon store in Westminster offer for businesses?
The store offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
Does the Verizon store accept multiple payment methods?
Yes, the Verizon Westminster store accepts pay by check, debit card, and mobile NFC payments; no cash-only requirement.
Can customers enjoy Wi-Fi while visiting the Verizon store?
Yes, the Verizon store offers free Wi-Fi to customers during their visit.
What are some nearby mobile phone stores close to Verizon in Westminster?
Nearby mobile phone stores include T-Mobile, Fix My Phone, Sprint Store, AT&T Store, and Cricket Wireless, providing additional options for customers in the area.
Are there any beauty and spa services near the Verizon store at The Orchard?
Yes, customers can find beauty and spa services nearby including Orchard Nail and Spa, ALLURA Nails Lounge, Bella Capelli at the Orchard Mall, and Beauty at Tiffany's.
What shopping and entertainment options are available close to the Verizon Westminster store?
The Verizon store is located near The Orchard Town Center, a shopping center with cinema and various retail stores like Sephora, Pandora Jewelry, Warby Parker, and lululemon.