Verizon

3.5
467 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Westminster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
14583 Orchard Pkwy, Westminster, CO
80023, United States

Hours

Reviews

3.3
341 reviews
5 stars
155
4 stars
32
3 stars
19
2 stars
21
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from employees.

Wait Times

Many customers experienced long wait times, both in-store and for phone support, leading to frustration.

Sales Practices

Several reviews mention misleading information regarding promotions and charges, causing dissatisfaction among customers.

Staff Knowledge

There are complaints about staff being poorly trained, leading to incorrect information and unresolved issues for customers.

Store Environment

Customers noted a lack of staff during busy times, contributing to a negative experience.
  • VM
    Vetrix MH
    Jan 2, 2026
    4.0
    Waited a while was satisfied
  • BL
    b w (legs)
    Dec 22, 2025
    1.0
    The store rep either didn't know the information or lied just to make the sale. He really screwed me over on my IPad purchase and Verizon over the phone couldn't fix the problem. Because of this store, im out $500. Happened at the Orchard Westminster store.
  • AS
    adam sawkins
    Nov 8, 2025
    5.0
    Wonderful customer service at this location, Peace helped me out and he was amazing! Super knowledgeable customer focused
  • TF
    Todd Flannery
    Oct 28, 2025
    1.0
    This is bullshit. Trying to get my 89 year old mother a simple phone and they won't even allow her to look at it until we buy it. If she doesn't like it, we have to pay $50 for restocking. Absolute robbery!!!
  • DD
    DEBRA DAVIS
    Oct 11, 2025
    1.0
    I would say that this was the worst experience I have ever had at a verizon. I came in because I had recently broken my phone and just needed some suggestions on how to set some apps up. The young man that helped me didn't seem like he had any clue what he was doing and kept running back and forth to the back area I'm assuming for advice. And then would come back out and tell me that he fixed it. But he wouldn't check it. So I checked it and it still wasn't working properly. After a few minutes, the man that was in the back finally came out to help this kid out and that was even worse. This young man was the rudest, nastiest and clearly hated his job. So he made me feel like he was doing me a favor. He definitely doesn't need to be working for Verizon or in any other kind of public service job. I immediately left there and went over to the mall where they were extremely helpful and kind.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Westminster?

The Verizon store in Westminster is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Which brands of smartphones can I find at the Verizon Westminster store?

You can find the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Westminster store.