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Brand Certified

Verizon

4.4
(539 reviews)

Business Details

3886 E 104th Ave, Thornton, CO
80233, United States
(303) 920-0262

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Thornton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Thornton connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3886 E 104th Ave, Thornton, CO
80233, United States

Hours

Reviews

4.4
539 reviews
5 stars
443
4 stars
17
3 stars
8
2 stars
3
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised individual associates for their helpfulness and professionalism, others reported rude and unhelpful service.

Store Management

Several reviews highlighted poor management practices, including inadequate staffing during busy times and issues with billing and promotions.

Sales Practices

Multiple customers expressed concerns about misleading sales tactics, including unexpected charges and unfulfilled promotional offers.

Product Knowledge

Some associates were noted for their knowledge and ability to assist customers effectively, while others were criticized for lack of helpfulness.
  • SS
    Shannon Stumpf
    Feb 7, 2026
    1.0
    My husband just went into this store and encountered two of the most unprofessional unhelpful rude gentleman. I will be filing a complaint to Verizon corporate but just thought I should warn people to go to another location.
  • LV
    L V
    Jan 31, 2026
    1.0
    Went in there about six in the evening. January 30, 2026. There were two associates there. One helping a customer and other one totally ignoring us. Terrible customer service. Stay away!!!! Total bullshit!
  • RR
    Richard Ramos
    Jan 10, 2026
    1.0
    1 agent on a Saturday is poor management. Do better, get this poor new guy some help! Managers should be working shifts if there isn't enough employees to cover high traffic days and times
  • KL
    Kari Larsen
    Oct 22, 2025
    5.0
    I was at this location Sunday 19th October 2025. We upgraded 3 phones, I watch and got 2 tablets!! Our first agent Sam was fantastic!! He was extremely knowledgeable regarding our new phones and other things!! He was very nice and respectful! Unfortunately I forgot to ask about my upgrade to my watch. The SE didn't come with ECG or fall section which is required for me to feel safe outside my house! Today 22 October 2025 we went back at talked to Sergio to exchange my watch! He was also fantastic!!! Friendly and knowledgeable!! He exchanged my watch with no prob. He also gave me a great deal on a case-charger-screen protector combo!! Thank you both for fabulous customer service!!
  • MO
    Melissa Ortiz
    Oct 2, 2025
    5.0
    Kevin was absolutely amazing. Beyond patient and helpful. Did everything he could to make our experience as easy and convenient as possible. He was professional, fun, and went above and beyond. Thank you so much Kevin for all your help this evening. We are so happy to switch over and grateful for your patience.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Thornton?

The Verizon store is located at 3886 E 104th Ave, suite #3886, Thornton, CO 80233.

What brands of phones and devices does this Verizon store offer?

This Verizon store offers phones and devices from brands including Apple, Motorola, Samsung, LG, HTC, Google, and Asus.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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