Business Details
16765 Washington St, Thornton, CO
80023, United States
Certified by Verizon • Feb 22, 2026
(720) 356-4143
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/co/thornton/16765-washington-st
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Thornton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Thornton connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
186 reviews
5 stars
162
4 stars2
3 stars2
2 stars
3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting individuals like CJ, Tanner, and Vince.
Sales Practices
Some reviews expressed concerns about aggressive upselling tactics and misinformation regarding device capabilities and promotions.
Store Experience
While many customers had positive experiences with quick service and knowledgeable staff, others reported significant frustrations with account management and billing issues.
Training and Knowledge
Several reviews indicated a lack of training among some employees, leading to poor problem-solving and customer service experiences.
Overall Satisfaction
Customer satisfaction varied widely, with some expressing loyalty due to excellent service, while others reported severe dissatisfaction and issues with their accounts.
- POPam OnebyApr 8, 20245.0Cadel Rosales was outstanding! He went above and beyond to take care of transferring all of our information onto our new phones. Outstanding service.
- AWAlexis WirthMar 30, 20245.0Nate was kind, helpful, straightforward and honest. He made my visit relatively quick and simple although I know it was not quick and simple. I dreaded having to come in and feel so relieved that everything was painlessly taken care of. Thanks again Nate!
- CPChuck PayneFeb 13, 20245.0Tanner was wonderfully patient getting my wife and I new phones, our new go to guy!
- SGSheila GebhardtJul 6, 20195.0Leah was AMAZING. Helpful, timely professional. I went to Cellular Sales immediately after purchasing my new phone at a corporate store a few miles away, where we had a TERRIBLY disappointing customer service experience. Leah not only made me feel better by getting me all set up, but has gained a new customer forever.
- CRChase RedfieldJun 6, 20195.0Kayleigh and Sugar Ray are dope! I came in for one phone and left with 3! They provided great customer service and really hooked it up with the deals!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Thornton, CO?
The Verizon store is located at 16765 Washington St, Thornton, CO 80023.
What are the Verizon store's hours of operation?
The Verizon store is open Monday through Saturday from 10:30 AM to 7:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store at 16765 Washington St?
No appointment is required to visit the Verizon store; you can stop by anytime during business hours or call to make an appointment if you prefer.
What brands of smartphones are available at the Verizon store?
The store offers phones from Verizon, Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
Can I pick up my online order at the Verizon store?
Yes, the Verizon store at 16765 Washington St offers in-store pickup for orders.
What types of products and services can I find at this Verizon store?
You can find Verizon wireless plans, smartphones, tablets, prepaid wireless, smart car devices like Hum, home phone, home internet, and mobile hotspot devices.
Which payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, Mastercard, and Visa credit cards.
Are there coffee shops near the Verizon store where I can grab a drink before or after my visit?
Yes, there are nearby Starbucks locations and Dutch Bros Coffee, where you can enjoy coffee or smoothies conveniently close to the Verizon store.
What dining options are near the Verizon store on Washington St in Thornton?
Nearby dining options include Gunther Toody's, an American burger restaurant, and Village Inn, known for breakfast and brunch meals, perfect for a meal before or after shopping at Verizon.
Are there any fitness or wellness centers near the Verizon store?
Yes, you can visit Crossfit Mafia, a fitness gym offering sports and fitness instruction, or Haute Yoga Colorado, a yoga studio and spa near the Verizon store.
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Certified February 22, 2026Yext Knowledge Graph
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