Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Thornton, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
271 reviews
5 stars
208
4 stars
12
3 stars3
2 stars1
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Cameron, Flor, and Josephine.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, including misleading information and poor service.
Long Wait Times
Several reviews mentioned long wait times and understaffing, leading to frustration among customers.
Sales Practices
There were complaints about aggressive sales tactics, including unexpected charges for services and products.
Store Environment
Some customers noted issues with the store's cleanliness and organization, impacting their overall experience.
- RHRachel HarrisNov 5, 20255.0My phone stopped charging and I was in desperate need of a new phone. Josh is who I worked with and he was friendly, efficient and kind. It was a pleasant surprise to have such a good experience.
- KPkevin ParksOct 24, 20255.0The whole process was easy and everyone there was super nice and helpful
- BMBrian ModigOct 23, 20254.0Getting help with Google pixel watch.
- LFLinda FOct 9, 20255.0The staff were excellent Provided great service and very friendly Took the time to go through options and helped me reduce monthly costs Very much appreciate the staff at this location . Kudos are definitely deserved by all of the staff members
- MHMairi “Iszi” HullSep 15, 20255.0Bryon was kind, knowledgeable, and patient. I couldn't have gotten a better person to support me. Twice, I was able to solve a tricky account issue involving devices faster, smoother, and at less cost than I anticipated. I was very, very well served.
Frequently Asked Questions About Verizon
What products does Victra, your local Verizon Authorized Retailer in Thornton, offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Victra Verizon store in Thornton, CO?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which brands can I find at the Victra Verizon store in Thornton?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more.
Does the Victra Verizon store in Thornton offer in-store pickup?
Yes, the store provides in-store pickup services for your convenience.
What payment options are accepted at the Victra Verizon store?
Accepted payment options include American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What services does the Victra Verizon store provide?
Services include new lines, device upgrades, new devices, and accessories sales.
Does Victra Verizon in Thornton offer free Wi-Fi and support electronic recycling?
Yes, the store provides free Wi-Fi and has electronic recycling services available.
Is there a place nearby where I can get a haircut before or after visiting the Victra Verizon store?
Yes, Sport Clips Haircuts of Thornton - High Pointe Park is nearby for haircuts and grooming services.
Where can I grab a quick meal close to the Victra Verizon store in Thornton?
Nearby options include Jimmy John's for sandwiches, Wingstop for chicken wings, and Taco John's for Mexican fast food.
Are there any dessert places close to the Victra Verizon store for a sweet treat?
Yes, TCBY and TCBY Highpointe Park, both frozen yogurt and ice cream shops, are located nearby for desserts.