Business Details
9645 Washington St, Thornton, CO
80229, United States
Certified by Verizon • Feb 22, 2026
(720) 961-4776
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Thornton, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
289 reviews
5 stars
217
4 stars
13
3 stars3
2 stars3
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported poor experiences with unhelpful or rude employees.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided effective assistance, but there were also complaints about staff lacking technical knowledge.
Transparency Issues
Customers expressed concerns about transparency regarding fees and services, with some feeling misled about costs and promotions.
Store Experience
The store's atmosphere and wait times received mixed feedback, with some customers appreciating the quick service while others reported long waits and understaffing.
- RMRace MorganFeb 16, 20261.0Got a new phone last week went to check and see if they could help me switch over a few more things before I turned in my new phone walked in guy said “how can I help” I tell him my problem and he said” well did you try phone to phone switch that usually works” I tell him I did and it don’t work he straight up looks at me said “hmmm yeah idk” like bro it’s your job to know. I asked him where I could turn in my old phone and told him his co worker said somewhere is the orchards he literally said “oh uhhh yeah somewhere near there” Verizon needs to hire people who has some common sense never doing this awful thing again because people don’t know how or what there doing.
- AVAdrian VossJan 27, 20262.0For over all experience…This private run Verizon "Victra" needs to work on their transparency as in align action with truthtelling.
- RRRichardJan 26, 20264.0Always a challenge at these places. However, this time went well. I was in and out in 30 minutes. Getting my issue resolved that I couldn't on the phone.
- SKSwampton KnightsDec 16, 20255.0Great place family vibes very helpful they try to actually help you with everything you need done from start to end very Honest
- JMJoseline MartinezDec 12, 20255.0Huge shoutout to Flor! She’s an outstanding multitasker, incredibly helpful, and so pleasant to work with. She made the whole process easy and enjoyable. Highly recommend working with her
Frequently Asked Questions About Verizon
What products does Victra, your local Verizon Authorized Retailer in Thornton, offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Victra Verizon store in Thornton, CO?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which brands can I find at the Victra Verizon store in Thornton?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more.
Does the Victra Verizon store in Thornton offer in-store pickup?
Yes, the store provides in-store pickup services for your convenience.
What payment options are accepted at the Victra Verizon store?
Accepted payment options include American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What services does the Victra Verizon store provide?
Services include new lines, device upgrades, new devices, and accessories sales.
Does Victra Verizon in Thornton offer free Wi-Fi and support electronic recycling?
Yes, the store provides free Wi-Fi and has electronic recycling services available.
Is there a place nearby where I can get a haircut before or after visiting the Victra Verizon store?
Yes, Sport Clips Haircuts of Thornton - High Pointe Park is nearby for haircuts and grooming services.
Where can I grab a quick meal close to the Victra Verizon store in Thornton?
Nearby options include Jimmy John's for sandwiches, Wingstop for chicken wings, and Taco John's for Mexican fast food.
Are there any dessert places close to the Victra Verizon store for a sweet treat?
Yes, TCBY and TCBY Highpointe Park, both frozen yogurt and ice cream shops, are located nearby for desserts.
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Certified February 22, 2026Yext Knowledge Graph
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