Verizon

4.4
345 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1309 Main Street in Sterling, CO 80751

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
1309 W Main St, Sterling, CO
80751, United States

Hours

Reviews

4.4
340 reviews
5 stars
272
4 stars
23
3 stars
6
2 stars
3
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Scarlett, Amanda, and Nicole.

Staff Competence

While some employees received high praise for their expertise and patience, others were criticized for being unhelpful or lacking knowledge.

Store Experience

Customers reported mixed experiences regarding wait times and the number of staff available, with some noting long waits due to understaffing.

Technical Issues

Several reviews highlighted frustrations with Verizon's backend systems and technical issues, impacting the overall customer experience.

Mixed Reviews

Overall, feedback was polarized, with some customers expressing satisfaction and loyalty, while others reported dissatisfaction and plans to switch providers.
  • DD
    Doc Docter
    Oct 6, 2025
    5.0
    It was a great experience, staff was very helpful,friendly and patient.
  • BR
    Bernice Reed
    Oct 1, 2025
    5.0
    Mrs. Richardson is very knowledgeable and helpful. You should have more people like her that work for Verizon.
  • SL
    Stephanie Loos
    Sep 26, 2025
    5.0
    The ladies were very nice. Know what they were doing. Everything went smoothly. I was up and running in no time. Thank you.
  • CO
    Chuck Ogley
    Sep 10, 2025
    5.0
    Amanda did a fantastic job of setting us up, on all product
  • KG
    Kathy Guddendorf
    Sep 8, 2025
    1.0
    From the time we picked up the phone at Sterling Colorado the sales person was fantastic honest caring shared when we were when we asked questions. So far we have been happy with Verizon. Thank you for supplying a much needed service. The top post was within a few days of singing As of 10/14/25 we still do not have any only promises there. Will be SOMEONES honestly! Any other misfortune let's blow up the Google site. Russell Cellular is in the little strip mall on the hwy at the last light on hwy going past NJC.Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour.

Frequently Asked Questions About Verizon

What is the location and address of Russell Cellular in Sterling, CO?

Russell Cellular is located at 1309 W Main St, Sterling, CO 80751, United States.

What are the operating hours for Russell Cellular in Sterling?

Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.