Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 1309 Main Street in Sterling, CO 80751
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
343 reviews
5 stars
275
4 stars
23
3 stars
6
2 stars3
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Scarlett, Amanda, and Nicole for their exceptional service.
Staff Competence
While several reviews highlighted the competence of certain employees, there were also complaints about untrained or rude staff, indicating inconsistency in service quality.
Store Experience
Customers appreciated the welcoming atmosphere and quick service during busy times, although some reported long wait times and inadequate staffing.
Technical Issues
Multiple reviews mentioned frustrations with Verizon's backend systems and service issues, leading to dissatisfaction with the overall experience.
- SMSuzy McPeakeJan 3, 20265.0Fantastic service!
- BFbeth fryeJan 1, 20265.0I was very satisfied with our service. The individual we dealt with was very knowledgeable and very efficient.
- LCLori CrossDec 15, 20255.0Excellent customer service, truly above and beyond!!!! Goes to show that small town care goes a long way! Thanks!!!
- DDDoc DocterOct 6, 20255.0It was a great experience, staff was very helpful,friendly and patient.
- BRBernice ReedOct 1, 20255.0Mrs. Richardson is very knowledgeable and helpful. You should have more people like her that work for Verizon.
Frequently Asked Questions About Verizon
What is the location and address of Russell Cellular in Sterling, CO?
Russell Cellular is located at 1309 W Main St, Sterling, CO 80751, United States.
What are the operating hours for Russell Cellular in Sterling?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
What services does Russell Cellular offer at their Sterling location?
They provide wireless service, mobile service, home phone service, and home internet.
Which mobile brands does Russell Cellular carry?
They carry Verizon, Samsung, Google, Apple, Motorola, and LG products.
Does Russell Cellular offer in-store or curbside pickup services?
Yes, Russell Cellular offers both in-store pickup and curbside pickup services.
What payment options are accepted at Russell Cellular Sterling?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby stores can I visit before or after shopping at Russell Cellular?
Nearby stores include Maurices (women's clothing), Payless ShoeSource (shoes), Buckle (men's clothing and shoes), and Sally Beauty (beauty products).
Are there any nearby dining options close to Russell Cellular in Sterling?
Yes, you can find Taco Bell, Wendy's, and Tacos Sammy food truck nearby for quick and convenient meals.
What fitness or beauty services are close to Russell Cellular?
Nearby you can find Anytime Fitness of Sterling for gym activities, and Elite Salon-Day Spa-Barber and Cost Cutters for hair and beauty services.