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Brand Certified

Verizon

4.7
(453 reviews)

Business Details

(970) 871-0222
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Steamboat Springs, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1755 Central Park Dr, Steamboat Springs, CO
80487, United States

Hours

Reviews

4.7
453 reviews
5 stars
406
4 stars
9
3 stars
3
2 stars
2
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Wynn, Shain, and Carmine providing exceptional service.

Wait Times

Several reviews noted long wait times for service, with some customers expressing frustration over delays during busy periods.

Sales Practices

There were mixed reviews regarding sales tactics, with some customers feeling pressured or misled about pricing and additional fees.

Overall Experience

While many customers reported positive experiences, there were also significant complaints about unprofessional service and issues with transactions.
  • CG
    Cindy Gantick
    Feb 10, 2026
    5.0
    Matthew was courteous, speedy and efficient. He greeted me by name when I returned to pick up my phone. Felt very comfortable with his expertise.
  • BS
    Bonnie Standridge
    Feb 4, 2026
    1.0
    Were not helpful at all I feel like if I was younger they might have cared but since I am almost 80 They could have cared less. Been with Verizon for around 20 years but if I can ever get things settled I will never go back. I do apologize for my action in January when I was there but I have been trying to get answers since late Oct.
  • SS
    S S
    Jan 30, 2026
    5.0
    Very good service as usual
  • CG
    Carson Goodwyn
    Jan 6, 2026
    4.0
    Friendly but long wait time to be served.
  • GO
    G O
    Dec 29, 2025
    5.0
    Wynn was awesome at helping me after the holidays—A great, knowledgeable kid from down under. I know good customer service when I see it from many years in the industry, so I appreciate the friendliness and patience he provided. I’d hire him if he ever wanted to work for me in the future (just kidding Verizon, I will not poach him)

Frequently Asked Questions About Verizon

What types of products does Verizon in Steamboat Springs offer?

Verizon offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon in Steamboat Springs?

The store is open Monday through Saturday from 8:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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