Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,220 reviews
5 stars
1,098
4 stars
491
3 stars
243
2 stars
119
1 star
269
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is overwhelmingly negative, with many customers reporting rude staff, poor communication, and unhelpful experiences.
Product Availability
Customers frequently noted issues with product availability and disorganization in the store, leading to frustration during their shopping experience.
Positive Staff Interactions
Despite negative experiences, some customers highlighted positive interactions with specific staff members who provided helpful and friendly service.
Delivery and Installation Issues
Numerous complaints were made regarding delivery and installation services, with customers expressing dissatisfaction over missed appointments and lack of follow-up.
Call Center Frustrations
Many customers expressed frustration with the inability to reach local store staff via phone, often being redirected to a call center that could not assist with specific inquiries.
- ZCZachary ChavezDec 30, 20251.0You don’t get to call anyone to see if a specific product is available. Sends you to some call center. Do not shop here. If they’re go to is ordering it, might as well go to Amazon.
- SGSean GearyDec 28, 20254.0I'm so grateful Best Buy is still going strong. I personally like to go in and check things out in person Love this place!
- TPTim PawolDec 21, 20251.0Worst Customer Service Ever. Never have I ever felt so belittled and disrespected, when everything could have been simple but the manager Refused to push one simple button. I finally was treated correctly at Magnolia. Never will I buy from this store EVER!!!!!
- JDJay DomainerDec 16, 20251.0I called the Pueblo CO Store 5 TIMES. Everytime I was directed to a national number and when asked to talk to Pueblo Store, they said Ok, XFER and was hung-up EVERY TIME!!! CS SUCKS. One star is too much of a rating
- RGRuben GarciaDec 13, 20251.0Schedule z changes them on their own horrible place to go installation Hook my ignition switch up wrong so now the lights are weird and wonky they only come on when the cars in regular start and not an auto start had a horrible experience here horrible horrible horrible The worst kind of experience you can do I wouldn't recommend coming here I'm good
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Pueblo?
You can shop TVs, computers, appliances, and more at Best Buy in Pueblo. They offer a wide range of electronics and home appliances.
What are the operating hours of Best Buy in Pueblo?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Currently, this Best Buy location does not offer curbside pickup, but it does provide in-store pickup services.
Is the Best Buy in Pueblo accessible for people with disabilities?
Yes, this Best Buy location has a wheelchair accessible entrance for your convenience.
Can I get technical support or repair services at Best Buy?
Yes, Best Buy in Pueblo offers Geek Squad support and in-store repair services for your electronics and appliances.
What payment methods does Best Buy in Pueblo accept?
Best Buy accepts debit cards and checks, and does not require cash-only payments.
What other stores or services are nearby that I might visit during my trip to Best Buy?
Nearby you can visit the Pueblo Crossing shopping center for more shopping options, and grab a meal at Buffalo Wild Wings, an American and chicken restaurant.
Where can I get additional computer and electronics repair services near Best Buy in Pueblo?
Geek Squad is located nearby and offers IT and computer repair services, making it easy to get professional help close to Best Buy.
Are there any sporting goods stores near Best Buy Pueblo?
Yes, DICK'S Sporting Goods is nearby if you need sporting goods or bicycle rentals during your visit to the area.
How can I find Best Buy Pueblo's social media pages for updates and promotions?
You can follow Best Buy Pueblo on Facebook at BestBuyPueblo, on Instagram at @bestbuy, and on Twitter @bestbuy for the latest updates and deals.