Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pueblo West, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
200 reviews
5 stars
154
4 stars
11
3 stars
5
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of professionalism.
Sales Experience
Several customers reported positive experiences with sales representatives who were friendly, informative, and did not pressure them into upselling.
Store Management
Negative feedback regarding store management, with reports of unprofessional behavior and inadequate support during customer issues.
Technical Support
Customers expressed frustration over technical support, particularly regarding device issues and the handling of returns.
Store Environment
Some customers noted issues with store accessibility and wait times, indicating understaffing during busy periods.
- PKPaula KotulockNov 11, 20255.0Mitch has been extremely helpful in helping me set up my smartphone, and super knowledgeable! š1
- CTChristopher TaylorOct 29, 20255.0Had a great experience mitch was fantastic friendly and very helpful i needed to transfer my service to a new phone and it proved to be a bit difficult but he help me through it all the way he deserves a promotion raise.
- SGStacey GriegoOct 29, 20254.0Good customer service and even though they had issues with their equipment they still were able to help me with our upgrades and service plan. Thank you!
- TPtruth prevailsOct 29, 20255.0Previous horrible experience at a Verizon co location. There answer was no cant help you. Then tried franchise PW location. Excellent service from Nayla. She was friendly, engaging, knowledgeable, as well as came with solutions. She is management material.
- JRJohn RogersOct 22, 20255.0The service tech was efficient and polite
Frequently Asked Questions About Verizon
What types of products does Verizon at 76 N. Mcculloch Blvd. in Pueblo West offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Pueblo West?
The store is open Monday to Friday from 10 AM to 7 PM, Saturday from 9 AM to 5 PM, and Sunday from 12 PM to 6 PM.
Which brands can I find at the Verizon store in Pueblo West?
You can find major brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Otterbox and Incipio.
Does the Verizon store offer in-store pickup for online orders?
Yes, the store provides in-store pickup services for your convenience.
What payment methods are accepted at this Verizon location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store in Pueblo West accessible for customers who speak Spanish?
Yes, the store offers service in both English and Spanish.
Does the Verizon store provide any electronics recycling options?
Yes, they have electronics recycling services available.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby you can enjoy dining at Mo Mo West Sushi Bar and Japanese Restaurant, El Super Taco for Mexican food, Little Caesars Pizza, or ThunderZone West for Italian cuisine.
Are there any nearby fitness or spa services around Verizon in Pueblo West?
Yes, you can visit 9Round Fitness for a workout, Lunar Massage for relaxation, or beauty salons such as Headlines West Salon and U.S NAILS near the store.
What nearby services are available for personal care or banking near Verizon store?
Nearby options include Academy Bank and Ent Credit Union for financial needs, Sally Beauty for cosmetics, and Fresenius Kidney Care for medical services.