Made a reservation at 10:40 and wasn’t seen until 11:30. Not sure why they o love you! Have one person working the desk and no one to check if the next person in line has a reservation
NW
Niah Wilson
Dec 9, 2025
3.0
I brought an almost ten year old MacBook in to see about a battery replacement. I made the appointment through Apple's website. When I arrived they were running behind a bit, but I didn't mind waiting. When I was eventually able to speak with the associate about the issue, I was immediately shut down about a repair and encouraged to just buy a new laptop. The associate kept cutting me off and speaking over me, insisting the laptop was 'obsolete' and a lost cause.
It was such an unpleasant interaction that I brought it into Apple the next day, needing to hear it from a second source. There I received a completely different response. The device is considered 'vintage' and they were able to take it in for the battery replacement (plus fix a couple of keys for me on the spot).
Ultimately if you're looking for an older Apple repair, I would just skip trying here and go to Apple. The only reason I am not leaving a lower review is all of the other Best Buy employees were very friendly and at the end of the day, I can't vouch for Geek Squad's actual repair service.
LT
LaVoy Thiessen
Jul 21, 2024
5.0
Dropped in remove my hard drive without an appointment. Was taken care of immediately at no charge. Great service!
What services does Geek Squad at Best Buy in Parker, CO offer?
Geek Squad provides tech repair, setup, and support services including computer, cell phone, electronics, appliance, and television repair as well as data recovery.
Where is the Geek Squad service center located in Parker, Colorado?
Geek Squad is located at 11267 Pikes Peak Dr, Parker, CO, 80138, United States.
What are the hours of operation for Geek Squad in Parker, CO?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule a service appointment either in store or online via their website.
What is the contact phone number for Geek Squad in Parker, CO?
You can reach Geek Squad at +1 303-840-5501 for inquiries or to schedule services.
Are there any special deals currently available at the Geek Squad in Parker?
Yes, Geek Squad is currently featuring Black Friday Deals as advertised on their service page.
Is there a Best Buy store near the Geek Squad location in Parker?
Yes, the Geek Squad service center is located inside the Best Buy store on Pikes Peak Dr, making it convenient for customers to shop electronics and appliances.
What other shopping options are available near Geek Squad at Best Buy?
Nearby you can find Staples for office and printing supplies, Goodwill Store and Donation Center for thrift shopping, and Vitamin Cottage Natural Food Markets for groceries and health foods.
Are there any dining options close to Geek Squad in Parker?
Yes, nearby dining includes Jack in the Box, Good Times Burgers & Frozen Custard, and Wild Goose Saloon for casual meals and fast food.
What nearby services can customers access in addition to tech support at Geek Squad?
Customers can find nearby services such as CareNow Urgent Care for medical emergencies, Les Schwab Tire Center for automotive repair, and Banfield Pet Hospital for veterinary care.