Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,945 reviews
5 stars
1,037
4 stars
458
3 stars
196
2 stars
82
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and difficulty reaching store representatives.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or misrepresented online.
Staff Knowledge
While some employees were praised for their helpfulness, many reviews indicated a lack of product knowledge among staff.
Return Policy Issues
Several customers expressed frustration with the return policy and experiences related to returns, including being denied refunds.
Store Environment
Feedback included comments on the store's cleanliness and organization, with some customers finding it lacking.
- MCM C4 days ago1.0Buyer beware this store and other Best Buy locations are taking pre-order payments on items promising a fulfillment date and then not actually having product on that said date to fulfill orders. Purchased a $1400 item from them which was supposed to be delivered today and now I'm being told that Best Buy didn't receive any product because the product is on a backorder. So apparently they are taking payment for items they cannot get you. And they also do not have ability to check status on when the products will be available. The option that they offer up when not being able to fulfill the order is cancellation or just wait indefinitely until the product you paid for and ordered becomes available. Why would I cancel something I ordered a week and a half ago expecting to be delivered at a certain date. That is your customer service, making your loyal customer wait just to tell them to wait longer and/or cancel. What a waste of time and expectation. Funny thing is at this very moment if you go into their website, you can order this product and pay for it not knowing that you will not get the product by the date listed. They know they can't get the product but they are still selling it online is what one of the associates at the store told me Along with the Best Buy app.
- RMRobbie MontoyaNov 9, 20255.0The staff was very helpful they even took out items directly to our vehicle after our purchase. Great customer service.
- DDDerekNov 8, 20255.0I try to buy from brick and mortar when possible. I'd hate to see stores like this dissappear. It's fun being able to touch what your interested in buying. With that said they are awesome at price matching.
- JEJennifer ENov 8, 20255.0The moment my Mom and I stepped inside Best Buy in Parker - Drew greeted us warmly and asked if there was anything he could help us with. I said "no." He was still kind and we went our way. Fast forward 10 mins when we are confused and lost and needing Drew again! Lol. He suddenly appeared to check up on us and instantly to the rescue! He answered all our questions, was knowledgeable about the products, and even offered to help carry the purchase to the car. Thank you Drew! I wish all store employees had your standard of professionalism and courtesy.
- HDHelen DenekewNov 3, 20251.0The worst experience!!!!. I bought a phone 6 months ago and accidentally i dropped it and had cracked. I have insurance and I am still paying the insurance and they sent me to parker battery plus to fix it . Battery plus told me best buy is the one who needs to claim. Wasting my time.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Parker, CO?
At Best Buy in Parker, CO, you can shop for TVs, computers, appliances, cameras, and more electronics.
What are the store hours for Best Buy at 11267 Pikes Peak Dr?
Best Buy in Parker is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Parker offer curbside pickup service?
Yes, Best Buy in Parker offers curbside pickup service for convenient order collection.
Can I get Geek Squad support at the Parker Best Buy location?
Yes, Geek Squad support is available at the Parker Best Buy store for expert advice and repair services.
Does this Best Buy location have accessibility features?
Yes, the Parker Best Buy location has a wheelchair accessible entrance to accommodate all customers.
What payment methods are accepted at Best Buy in Parker?
Best Buy in Parker accepts debit cards and checks, and does not require cash-only transactions.
Are there nearby dining options close to Best Buy in Parker?
Yes, nearby dining options include Jack in the Box, Good Times Burgers & Frozen Custard, and Del Taco, great for grabbing a meal before or after shopping.
Where can I find banking services near Best Buy in Parker?
Nearby banking services include PNC bank, PNC Mortgage, and a PNC ATM, all close to Best Buy for your convenience.
Are there places near Best Buy for office supplies and printing?
Yes, Staples is nearby offering office equipment, printing services, and shipping center facilities.
Can I recycle electronics at this Best Buy location?
Yes, the Parker Best Buy offers electronics recycling as part of their services to help customers dispose of items responsibly.