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Best Buy

4.1
(1984 reviews)

Business Details

11267 Pikes Peak Dr, Parker, CO
80138, United States
(303) 840-5501

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
11267 Pikes Peak Dr, Parker, CO
80138, United States

Hours

Reviews

4.1
1,984 reviews
5 stars
1,055
4 stars
463
3 stars
196
2 stars
85
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and difficulty reaching store representatives.

Staff Knowledge

While some employees were praised for their helpfulness and knowledge, many customers felt that staff lacked adequate product knowledge and training.

Inventory Issues

Customers frequently noted issues with inventory availability, including items being out of stock or not carried at all, leading to frustration.

Store Environment

The store was described as disorganized and lacking in cleanliness, with some customers feeling uncomfortable due to staff behavior.

Online vs. In-Store Experience

Several reviews highlighted discrepancies between online inventory and in-store availability, leading to customer dissatisfaction.
  • LS
    Lord Spyro598
    5 days ago
    5.0
    Ian was very helpful in getting me my laptop I made it more stressful than It needed to be I know he was doing his job to help me save and have to worry about buying it out right. But I bought it out right anyway. Either way thank you so much Ian for everything!
  • BB
    Bobbie Bergman
    6 days ago
    5.0
    Ian is amazing, he gave great advice and helped me to pick the right printer for my job. Thank you again Ian
  • BB
    B B
    Feb 7, 2026
    1.0
    Asked about what color head phones were in stock. Employee took off while saying "when you have a real question let me know". Inventory here is ok, staff needs some coaching.
  • BQ
    Billy Quick
    Jan 30, 2026
    4.0
    Nice store and the employees seemed friendly. Sadly they did not carry what I was looking for. I will go back if I need computer service.
  • AM
    Anthony Miller
    Jan 17, 2026
    1.0
    Last time I will be visiting a best buy. Was in the store for 45 min trying to buy a laptop. Was ready to buy and walk out with two, but after 45 min of waiting for someone to get them out so I could pay (store had 1 other customer in the whole place btw) walked out to never return. This coupled with a horrible system online for credit cards, charging more on the card I wanted..25%more than the card limit was and taking a hit to my credit because of it (not even sure how that was possible with a limit on the card... was suppose to split it with my debit) horrible customer service every time I go, saying things are in stock and rarely are causing one to wait days or drive across town. Not really even sure how this company is still in business. With all the access online and other retailers, you'd think they'd get their crap together in the customer service dept considering that's all a brick and mortar can offer these days. Peace out best buy, micrometer will be visited today.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Parker, CO?

At Best Buy in Parker, CO, you can shop for TVs, computers, appliances, cameras, and more electronics.

What are the store hours for Best Buy at 11267 Pikes Peak Dr?

Best Buy in Parker is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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