Business Details
100 E 120th Ave, Northglenn, CO
80233, United States
Certified by Verizon • Mar 01, 2026
(720) 627-8788
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Northglenn, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.2
593 reviews
5 stars
440
4 stars
37
3 stars
17
2 stars
13
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness and professionalism, while others were criticized for being unresponsive or unhelpful.
Long Wait Times
Several customers reported long wait times and inadequate staffing, leading to frustration and abandonment of service.
Sales Practices
Customers expressed concerns about aggressive sales tactics and unclear communication regarding promotions and fees, leading to dissatisfaction.
Product Knowledge
While some employees were noted for their knowledge and assistance, others were criticized for lack of understanding and poor service.
- CCChris CunninghamFeb 13, 20261.0Gave us the run around and won't take care of our problem
- RLRyan LoewinsohnFeb 2, 20265.0Bryan R helped expedite our service! Which saved us a lot of time. That peace of mind is hard to come by… Not only did he help us get the phones we wanted but helped us accessorize! Grateful to have people like him in these storefronts.
- DDDeb DavisFeb 2, 20263.0Got an iPhone 16 here for what I thought was a great deal but it turns out it wasn’t so much. We probably should have just paid cash outright for the phone. They really know how to make you feel like you’re getting some awesome deal by complicating things and it kind of screws you in the end. Either way I am still pleased with my IPhone. My last one lasted me 6 years so it’s a good investment
- HHHannah HorensteinDec 30, 20255.0i was here for 4 hours trying to pick up the new phone that i ordered in store. this was of no fault of the stores but rather issues with verizon on a corporate level. Jacob had the patience of a saint dealing with my frustrations and the issues with the verizon support team on the phone. 5 stars for jacob!
- UHUriel Ivan Garcia HuizorDec 29, 20251.0Only one employee working and i was waiting for about 30 minutes. I wasnt asked what I came in for nor was i greeted. I ended up leaving and not being able to upgrade my phone.
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Certified March 01, 2026Yext Knowledge Graph
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