Business Details
2675 S Townsend Ave, Montrose, CO
81401, United States
Certified by Verizon • Feb 22, 2026
(970) 240-8213
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/montrose-co
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2675 S Townsend in Montrose, CO 81401
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
259 reviews
5 stars
209
4 stars
17
3 stars2
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific mentions of individual employees providing exceptional service.
Sales Experience
While some customers had positive experiences with sales and phone upgrades, others reported issues with upselling and unclear pricing, leading to dissatisfaction.
Store Operations
There were complaints about the store's operational hours and staff availability, with instances of customers being ignored or the store being closed during posted hours.
Technical Support
Several reviews highlighted problems with account management and technical issues, with customers expressing frustration over the inability to resolve these issues at the store.
- JPJames PriestFeb 16, 20264.0Broke my pho e and tried to see if i had any options. I was blown away how easily i was taken care of. Last of my cheap bills.
- AFAlfredo FraustoFeb 15, 20265.0Amazing
- JJJdawgEZFeb 7, 20261.0Came in for a simple phone upgrade. Left with an unexpected lesson in “mystery pricing.” I was upsold accessories I didn’t want, told they “came with a package,” and only learned the real cost when the receipt casually revealed several hundred extra dollars. When I tried to remove the items, I was told they couldn’t be separated—until I pushed hard enough and suddenly they could be refunded. Even better, when I asked how much the phone upgrade would cost, I was told it couldn’t be explained because it changes over multiple billing cycles. Very magical. Very unclear. If you enjoy surprises and negotiating for things you didn’t ask for, this might be your place. Otherwise, proceed with caution.
- TMTony MJan 16, 20265.0The staff was very friendly and very knowledgeable.
- AMareli molinaDec 9, 20255.0Very good service
Frequently Asked Questions About Verizon
What are the main products and brands available at Russell Cellular in Montrose, CO?
Russell Cellular offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options, featuring brands such as Verizon, Samsung, Google, Apple, Motorola, and LG.
Where is Russell Cellular located in Montrose?
Russell Cellular is located at 2675 S Townsend Ave, Suite G, Montrose, CO 81401.
What are the store hours for Russell Cellular in Montrose?
The store is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sundays.
Does Russell Cellular offer pickup options?
Yes, Russell Cellular offers in-store pickup and curbside pickup services.
What payment methods does Russell Cellular accept?
The store accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Russell Cellular in Montrose for inquiries?
You can reach Russell Cellular via email at montrose.co@russellcellular.com or by phone at +1 970-240-8213.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Are there any nearby coffee shops where I can grab a drink before or after visiting Russell Cellular?
Yes, Dutch Bros Coffee and Starbucks are nearby coffee shops where you can enjoy a beverage before or after your visit to Russell Cellular.
What nearby dining options are available near Russell Cellular?
Nearby dining options include Taqueria El Amigo (a food truck and restaurant), Denny's (a diner and breakfast spot), Qdoba (Mexican fast food), and Sonic Drive-In (burger restaurant).
Are there any nearby services like automotive repair or financial institutions near Russell Cellular?
Yes, AATCO Transmission and Complete Auto Repair are nearby for car services, and Nuvista Federal Credit Union is available for financial services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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