Business Details
1300 S. Townsend Ave., Montrose, CO
81401, United States
Certified by Verizon • Feb 22, 2026
(970) 249-0220
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Montrose, CO. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
486 reviews
5 stars
413
4 stars
35
3 stars4
2 stars
11
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, with several employees receiving specific commendations for their service.
Long Wait Times
Numerous reviews mentioned long wait times in the store, with some customers expressing frustration over the delays in receiving assistance.
Mixed Experiences
While many customers had positive experiences, several reviews highlighted instances of poor service, including issues with billing and communication.
Professionalism
Several customers noted the professionalism of the staff, particularly in handling complex issues and providing thorough explanations.
Sales Pressure
Some customers reported feeling pressured into additional purchases or services, leading to dissatisfaction with their overall experience.
- HTHector Torres4 days ago5.0Excellent
- SESteven EllisFeb 18, 20265.0Michael was great answering questions and getting the items I wanted.
- GJGina JohnsonFeb 17, 20265.0Agent was incredibly helpful. Was able to fix the phone perfectly. Appreciate his help and patience
- TMTina MihulkaFeb 9, 20265.0Tristan was incredibly helpful. I asked for a list of prices so I could compare my previous bills with what I wanted to purchase. He accommodated my husband and I, eatablishing a trust we felt we could work with. Highly knowledgeable and we recommend him!
- DTDawn TJan 21, 20265.0Very knowledgeable, efficient,and pleasant to work with!
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Montrose, CO?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
Which brands are available at this Verizon Authorized Retailer?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Mophie.
What are the store hours for the Verizon location at 1300 S. Townsend Ave.?
The store is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 18 PM.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup services for orders.
What payment options are accepted at this Verizon Authorized Retailer?
The store accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments such as Android Pay, Apple Pay, and Samsung Pay.
Is the Verizon store in Montrose equipped with free Wi-Fi?
Yes, the store provides free Wi-Fi for its customers.
Are there any nearby restaurants where I can dine before or after visiting Verizon?
Yes, nearby you can find restaurants such as Starvin' Arvin's, which offers breakfast and brunch, and El Jimador, a Tex-Mex and Mexican restaurant.
I’m visiting Montrose; are there hotels close to Verizon for convenient accommodation?
Yes, there are several hotels nearby including Roadway Inn, Rodeway Inn, and Holiday Inn Express & Suites Montrose for your accommodation needs.
Where can I find banking services close to the Verizon store in Montrose?
Nearby banking options include Vectra Bank Colorado, Wells Fargo ATM, Community Banks of Colorado, and Bank of the West.
Does the Verizon store support device recycling?
Yes, the store offers electronics recycling services as part of its commitment to sustainability.
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Certified February 22, 2026Yext Knowledge Graph
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