Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Loveland’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Loveland connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or unprofessional.
Sales Practices
Concerns about transparency in pricing and billing practices, with multiple customers reporting issues with unexpected charges and unfulfilled promises regarding trade-in credits.
Staff Knowledge
Several customers highlighted the knowledge and professionalism of specific staff members, particularly in resolving issues and providing assistance.
Store Environment
Some customers appreciated the store's atmosphere and the attentiveness of staff, while others reported feeling ignored or unacknowledged during their visits.
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Oyuki
4 days ago
2.0
Stopped by to inquire about my screen protector purchased at a Verizon store that was coming off, gentlemen who greeted/"helped" me mentioned I would need to go to another store in another city, customer service wasn't great as he came off like I bothered I asked him for help. He didnt offer to call the other store & bascially sent me on my way feeling "I needed to figure it out". Dissapointing experience!
RL
Rouge Leo
Jan 7, 2026
1.0
They lost a 20 year customer over a sim card. Mine went bad and they refused to give me a new one, stating that they weren't allowed to give me one because I was on a pre paid plan. They told me I had to go to a corporate office for one. 6 employees there yuking it up, helping nobody, including me on purpose. They need to close this location. None of these people there deserve to be employed.
JS
jill stewart
Dec 19, 2025
5.0
THE BEST TEAM EVER!! Have had a nightmare with my phone being in “switch” and every person i was helped by was awesome and so so nice. After literal days of trying to come in and get the simple issue resolved, a team member helped in 3 seconds!! Thanks for everything you guys, you all are amazing!! Happy holidays🤎
DG
Dwight Gaiter
Dec 18, 2025
5.0
Thx Dom great service
DL
Derrick Luis
Dec 18, 2025
1.0
If I could rate 0 stars I would. SYDNEY is horrible she was extremely unprofessional, self center, and had the vocabulary of a middle schooler learning to cuss for the first time. I came in with my daughter and she was already cussing up a storm and chatting with her coworkers. When she finally helped me she wasn’t a help at all only wanted money from me. Me and my daughter felt very uncomfortable. I’m never coming back to this location soley based on my experience with her. I’ve never left a review but this was so bad I felt the need to.