Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Loveland’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
365 reviews
5 stars
310
4 stars
6
3 stars1
2 stars4
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sydney, Josh, and Konnor.
Sales Transparency
Several reviews highlighted issues with transparency regarding fees and charges, leading to dissatisfaction among customers.
Positive Experiences
Numerous customers reported positive experiences, particularly with staff who went above and beyond to assist them, such as David and Trae.
Negative Experiences
A significant number of reviews expressed frustration with poor service, misleading information, and unresolved issues, particularly regarding billing and account management.
Store Preference
Customers indicated a preference for this location over others, citing better service and shorter wait times.
- TMtheresa Morgan2 days ago5.0We walked into this Verizon hoping to get our payment reduced without losing much of the benefits we had, after being with Verizon for for over 20 years, and seeing our bill go up almost $100 we were pretty upset and thinking about leaving Verizon and finding a new company. I won't lie, I was pretty upset when I got there, Max greeted us at the door and was very nice even though I already had the stank face look going on. Well long story short, he did some digging in our account and found out there was an error with our bill, which he got fixed then he sold us the phone our daughter wanted and even lowered our monthly payment. I was ready for a fight and never got the opportunity nor did i need to. Max's customer service was top notch, this guy really knows his job and he went above what he needed to do, not to make a sale but to make sure we were in the right plan for our needs. The team members at the store are very observant and they all work well together to make the customer happy. Make sure you go visit Max, I will again soon when it's time for our new phones.
- RMRichard MorganNov 13, 20255.0Been having some concerns over my plan and went in to talk to Max. Max went above and beyond to help us. We're on a family plan and helped us get a phone we wanted and ensured we were getting the right plan that was affordable to us. Definitely good customer service. Being a Verizon customer for 20 plus years he was able to keep us with Verizon and addressed my concerns. Definitely recommend Max and will definitely be returning. Thanks again!
- DBDarrel ButlerNov 8, 20251.0Worked with Sydney! don’t recommend working with her rushes the transaction and just wants to make money from you, She doesn’t care she couldn’t help me set up my Verizon app or transfer my data to my new phone !! Will be going elsewhere now. Very rude needs fired !
- CCCasey ChewNov 3, 20255.0Sydney at the Loveland location helped me upgrade from my broken phone, and really streamlined my experience. She has the knowledge and ability to get you in and out quickly. Best Verizon experience I have personally had.
- SLsara LuttesOct 14, 20255.0I met Josh Railsback at the Verizon store in Loveland today. I just went in to buy a screen protector and he pointed out that I could get a new phone free to replace my very old phone. This was the absolute best experience I've ever had buying a new phone from Verizon! Josh made everything super easy and gave me his contact info so moving forward I can call him with any problems. I hope highly recommend working with Josh!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Loveland, CO?
The Verizon store is located at 1405 Denver Ave, Loveland, CO 80538.
What are the operating hours of the Verizon store at 1405 Denver Ave?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pick up my order in-store at this Verizon location?
Yes, in-store pickup is available at the Verizon store on Denver Ave.
What brands of smartphones does the Verizon Loveland store offer?
They offer Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, Asus, and other Verizon Wireless devices.
What services can I get at this Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, and mobile hotspot.
Does the Verizon store require appointments for visits?
No, appointments are not required to visit this Verizon store.
What payment options are accepted at the Verizon store on Denver Ave?
They accept American Express, Discover, MasterCard, and Visa.
What nearby dental services are close to the Verizon store at 1405 Denver Ave?
Aspen Dental and Ahmed Hameed dental offices are nearby for dental care needs.
Are there dining options near the Verizon store where customers can eat before or after their visit?
Yes, customers can visit Mt Asian One for Asian cuisine, Smashburger for burgers, or Nick-n-Willy's Pizza for pizza nearby.
What other useful services are near the Verizon store in Loveland?
Nearby services include The UPS Store for printing and shipping, H&R Block for financial services, and Curves gym for fitness.