Geek Squad

2.8
28 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
6075 Sky Pond Dr, Loveland, CO
80538, United States

Hours

Reviews

2.8
28 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 star
14
  • KP
    Kendall Payne
    3 days ago
    5.0
    I went to Geek Squad at this Best Buy in Loveland at the recommendation of a friend. My go to IT guy was back logged and I needed some help sooner than he could get to me. I was greeted right when I walked in and that person made an appt for me so I wouldnt need to wait for current customers in line. Once I saw those customers leave, I asked Bryan at Geek Squad if he could fit me in a little early. He said no problem, listened to my issue and had it resolved in less than 10 minutes. I needed a new network card. Instead of pointing me to the location he went andd got one, opened it, plugged it into the laptop USB slot and made sure it worked. 10/10. Thank you Geek Squad for saving the day.
  • C2
    Clips In 6 2021
    Aug 23, 2025
    1.0
    Worst phone call customer service AI bot I have EVER experienced.
  • NT
    Nic T
    Mar 21, 2025
    1.0
    Went in to see about a repair on my laptop. I have had Best Buy total since 2020. I provided my account number and membership # from my phone. My membership is paid for the year and renews in Feb 2026. Lenard was fixated on the fact that my credit card in the account was expired therefore my membership was inactive. She told me I had no active membership and would not help me with my repair. My membership is not invalid and very much says active on my profile. Unprofessional and rushed “help”. Will be canceling my service Best Buy total that provided me no help today.
  • RG
    RICK GROSSE
    Jul 17, 2024
    4.0
    The associate that helped me was great but I witnessed another customer not getting the best service from another associate. Probably need to be aware of other customers around your store so these things are not noticed
  • JB
    Jason Bielsker
    Jul 23, 2019
    1.0
    Waited 18 minutes past my appointment time before I was even acknowledged. Walked out without being helped.

Frequently Asked Questions About Geek Squad

What type of services does Geek Squad at Best Buy in Loveland provide?

Geek Squad offers tech repair, setup, and support services, including computer repair, mobile phone repair, data recovery, and appliance repair.

Where is Geek Squad located in Loveland, Colorado?

Geek Squad is located at 6075 Sky Pond Dr, Loveland, CO 80538, USA.