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Best Buy

4.0
(2042 reviews)

Business Details

6075 Sky Pond Dr, Loveland, CO
80538, United States
(970) 203-0601

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6075 Sky Pond Dr, Loveland, CO
80538, United States

Hours

Reviews

4.0
2,042 reviews
5 stars
1,032
4 stars
486
3 stars
214
2 stars
74
1 star
236

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some customers praised friendly and helpful staff, while others reported long wait times and unhelpful interactions.

Product Availability

Customers expressed frustration over inaccurate inventory information and issues with preorders not being ready for pickup.

Management Issues

Concerns about poor management and employee training, leading to inconsistent service and customer dissatisfaction.

Geek Squad Performance

Geek Squad received positive feedback for their technical support, but some customers reported negative experiences with service and product issues.

Store Environment

Store cleanliness and organization received mixed reviews, with some customers noting a lack of staff presence and others appreciating the quick service.
  • AS
    Andreas Schulze
    Feb 7, 2026
    5.0
    Great Service! Gott all I wanted in the Quality I've searched.
  • ZR
    Zach Rodriguez
    Feb 5, 2026
    5.0
    I came in to the store looking for a new laptop for work. I am very picky and specific about what I want but also not entirely knowledgeable about laptop specs. Tate took the extra time to explain every detail and questions I had and was very kind. Ultimately I didn’t purchase anything as I’m still trying to decide exactly what I want/need but I decided to still leave a 5-Star because of Tate’s exceptional ability to deliver a top tier customer experience.
  • AG
    Alma Valentina Gareis
    Feb 4, 2026
    5.0
    Thank you Tate for your patience and for helping us out. Really appreciable
  • HL
    Honestly Reviewing Life
    Jan 22, 2026
    3.0
    It's Best Buy... Surprised every time I come in that they are still going. Internet sales are cheaper than most of the items in the store. I'm guessing it is people are needing an item now and willing to pay for it. Shelves were on the bare side after Xmas.
  • JJ
    Jaxon
    Jan 15, 2026
    1.0
    I have been a Best Buy member for quite some time. Recently, my bank declined the renewal charge for my membership, and unfortunately, Best Buy did not notify me of this issue. I only discovered that my membership was inactive later on. When I contacted support, multiple representatives assured me that my devices would be reinstated as a "one-time courtesy exception." Despite these assurances, this never occurred. After numerous follow-ups and repeated promises, Best Buy’s support team ultimately declined to assist me. I am extremely disappointed by this experience, especially given the many purchases I have made over the years. As a result, I will no longer be investing in this company. I encourage anyone reading this to consider Best Buy’s unwillingness to work with loyal customers when issues arise.

Frequently Asked Questions About Best Buy

What products and services does Best Buy in Loveland offer?

Best Buy in Loveland offers TVs, computers, appliances, expert advice, Geek Squad support, and same day pickup.

What are the store hours for Best Buy in Loveland?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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