Cricket Wireless Authorized Retailer

Reviews

• AS

  Alex Sherer

  Dec 29, 2025
  5.0
  Last night we went to the Ken Pratt location and Danielle helped us, we were there just before closing and she went above and beyond to help me buy a new phone, stayed almost an hour after closing, she was so thorough and helpful, such incredible customer service!!! Thank you Danielle!! ⭐️⭐️⭐️⭐️⭐️
• RW

  Rebecca Ward

  Oct 17, 2025
  5.0
  Danielle is the best employee ever! After many years of seeing her every time we are in, she has always been knowledgeable and generous. She wants the best for her customers. I continue my service with Cricket because of her. We love you Danielle!
• JB

  Javier Bustamante

  Oct 6, 2025
  1.0
  Servicio,muy muy,malo
• OA

  Olivia Allen

  Sep 3, 2019
  5.0
  Went into this location extremely agitated!!! DANIELLE ROBERTSON changed my entire experience flipped my mood and got me such a great deal!! Made my entire day!!! High recommend working work her she’s extremely calm handle every issue I had. Knew EVERY answer to every question I asked!! SHE DESERVES a raise extremely impressed with my experience definitely going back and recommending this location to ALL of my friend and family!! Thank you very much Danielle!!! You’re amazing!!
• DA

  Dejalae A

  Feb 8, 2016
  1.0
  Normally when I've gone in I've had excellent service. Today was a different Girl, emphasis that she really had no idea on how to treat people so girl is more relevant than lady/woman. I showed up at 4:40 pm, 20 min till close. I know what time I entered because it was right after a phone call and I was just so glad when I walked in that there was still time. The girl that was working that day didn't even acknowledge me for 50 min. Yes, 50 min. before she even inquired as to why I was there. She was too busy trying to help a customer that was there before me. I'm fine with waiting in line, just wanted to get an upgrade on my phone on my only day off. Well insult to injury when this girl finally acknowledges me and I tell her I'm wanting to upgrade my phone she goes into they are closed and that's when I say I was here before close she actually argued with me. Said she 'looked at the clock when I walked in.' I did too, that's how I knew that I was there before close. And her final answer was they don't do activations after 5pm. As it is quite obvious they don't want my money anymore I'm changing carriers. And whomever you had in the office on 2/7/2016 is the final straw of why I'm leaving this phone carrier.

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