Best Buy

3.9
2566 reviews
Best Buy Logo
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Business Details

210 Ken Pratt Blvd, Longmont, CO
80501, United States
(303) 485-5939
https://stores.bestbuy.com/co/longmont/210-ken-pratt-blvd-1079.html/?ref=NS&loc=ns100
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
210 Ken Pratt Blvd, Longmont, CO
80501, United States

Hours

Reviews

3.9
2,566 reviews
5 stars
1,250
4 stars
592
3 stars
296
2 stars
120
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, including unhelpful staff, long wait times, and ineffective communication.

Staff Knowledge

Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance.

Store Experience

Customers noted a mix of positive and negative experiences in-store, with some appreciating the cleanliness and organization, while others felt overwhelmed by the number of employees asking if they needed help.

Product Issues

There were multiple complaints about receiving defective or incorrect products, as well as difficulties with returns and exchanges.

Online Ordering

Customers expressed frustration with the online ordering process, including issues with stock availability and delivery delays.
  • TS
    Tim Springett
    6 days ago
    1.0
    3 weeks after delivery and 3 attempts later I still have a washing machine in the middle of my bedroom. These clowns are terrible at completing a job. Hopefully attempt #4 finally happens and the washing machine gets installed.
  • AL
    Andrew Livesey
    Nov 17, 2025
    5.0
    Big box store. Expensive, but i didn't want to wait for shipping, so that's the price of convenience, I guess. Friendly staff.
  • PH
    Peter Hindes
    Nov 13, 2025
    1.0
    These guys are just mean they refused to price match an Apple Pencil second GEN just because the region model was different The funny thing is, they ended up doing it online because their SKU tracks both models as the same product but in store they wouldn’t do it. there are no differences between the two products as evidenced by them putting the same model number on the store page online. there’s no color compatibility or other difference. There’s no way to pick which model you buy either.
  • SS
    Sandy Tracey Shore
    Nov 11, 2025
    3.0
    Ordering online doesn't mean it will be available immediately for pick up... even though it states it will.
  • NI
    Nancy Ingham
    Nov 6, 2025
    5.0
    What a great experience! I ordered a new TV online, and as soon as I walked in the store, a nice young lady directed me to the Pick Up counter. There was no line, and I got my new TV in under two minutes. The worker who helped me answered all my questions and offered to help load it to my car, thanks Best Buy!!
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Longmont?

Best Buy in Longmont offers TVs, computers, appliances, and more with expert advice and Geek Squad support.

What are the store hours for Best Buy in Longmont?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.