Best Buy

3.9
2577 reviews
Best Buy Logo
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Business Details

210 Ken Pratt Blvd, Longmont, CO
80501, United States
(303) 485-5939
https://stores.bestbuy.com/co/longmont/210-ken-pratt-blvd-1079.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
210 Ken Pratt Blvd, Longmont, CO
80501, United States

Hours

Reviews

3.9
2,577 reviews
5 stars
1,258
4 stars
593
3 stars
295
2 stars
120
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior, particularly from management.

Product Availability

Customers frequently express frustration over stock issues, including items being out of stock or not available for pickup despite online orders.

Sales Tactics

Several reviews mention aggressive sales tactics and issues with pricing policies, leading to dissatisfaction with the purchasing experience.

Geek Squad Issues

Many customers report poor experiences with Geek Squad, citing unhelpful service and unresolved technical issues.

Store Environment

While some customers appreciate the cleanliness and organization of the store, others feel overwhelmed by staff constantly asking if they need help.
  • TT
    temp tempero
    6 days ago
    5.0
    My Grandfather was in need of a new computer. The employees at the geek squad desk were absolutely amazing. They were patient with all our questions, were knowledgeable, and had great communication. Way to go Best Buy.
  • YC
    Yamileth Canales
    Jan 4, 2026
    1.0
    Such a scam. I have had the same brand for screen protector for my 2 phones that I bought here because of the free replacement and installation they had. The brand is ZAGG, I just went there and was told they now have to charge me $8.00 to install the screen protector. I can understand Changing the policy for new purchases but not for folks that have had this. SCAM, SCAM, SCAM. I will be sending an email to corporate. Also Chris had poor customer service in communicating the change. Improve training for employees!
  • DS
    Dan Schultz
    Jan 3, 2026
    1.0
    I ordered a Samsung TV and Soundbar. It was supposed to be delivered Friday after Thanksgiving. The soundbar came early and they left it at the end of my driveway. It got snowed on that night. They delivered tv, set it up - it wasn't working. Next delivery date 1/3. After I got room ready again and disconnected old tv. I got a call at 830 saying they were on there way. I got a call at 11 that said they did not have my tv and it would not be available until 9th. This was on my delivery day with a window of 1030-230. I ask for a supervisor to contact me but just like last time Mr. Marsh just doesn't care. I just canceled my order. Ill never buy from bestbuy.com again. Worst customer service ever.
  • SC
    Stephen Cullop
    Jan 1, 2026
    1.0
    A terrible experience brought to you by terrible people. The leadership all the way up to corporate needs a huge overhaul. Id suggest Amazon. You get the same lack of knowledge and a better return policy. Its honestly not suprising that Best Buy as a company has been run into the ground by unqualified people. Hope some of the good ones can retain a job in the e-commerce business that inevitably will be Best Buys only business if they survive
  • FB
    Fetha Ballard
    Dec 29, 2025
    5.0
    Easy parking, clean, well stocked ,very attentive and helpful staff.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Longmont?

Best Buy in Longmont offers TVs, computers, appliances, and more with expert advice and Geek Squad support.

What are the store hours for Best Buy in Longmont?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.