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Verizon

3.2
(667 reviews)

Business Details

8461 S Yosemite St, Lone Tree, CO
80124, United States
(303) 708-1353

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Lone Tree for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
8461 S Yosemite St, Lone Tree, CO
80124, United States

Hours

Reviews

3.2
667 reviews
5 stars
291
4 stars
55
3 stars
39
2 stars
39
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some employees praised for their helpfulness and others criticized for rudeness and unprofessional behavior.

Staff Knowledge

Several customers highlighted the knowledge and helpfulness of specific staff members, while others reported a lack of competence among employees.

Store Environment

Multiple reviews mentioned long wait times and disorganization within the store, leading to frustration among customers.

Sales Practices

There are complaints about aggressive upselling and misleading information regarding pricing and promotions, leading to customer dissatisfaction.
  • KK
    Keith Kennard
    Feb 22, 2026
    5.0
    We went in here for customer service on an iPad issue. We tried through corporate and multiple stores with no success but Dillon and the assistant manager were fantastic and able to help solve the issue.
  • EJ
    Evan Johnson
    Feb 17, 2026
    1.0
    Returned a broken Wi-Fi device here and was charged for not returning it. They realized and refunded as an account credit months later, went back today just to get out of the plan due to other issues. They double charged me for extras like Netflix and the guy there was just like yeah, it's tough.. Whole place smelled bad and nobody there was happy, poorly organized and sketchy to take money and refund as credit without consent
  • SS
    Shai Okrat (Shayo)
    Feb 5, 2026
    1.0
    I waited in line for an hour, only to have someone who arrived after me be served before me. After an hour of waiting, they asked if I would be available tomorrow and mentioned they needed to close. I would not recommend using their services; it was a terrible experience. Take your money elsewhere.
  • DD
    David
    Jan 31, 2026
    1.0
    Mgr and crew -dont belong in Customer Service- totally unacceptable behavior-ignoring clients, talking about their personal stuff in front of clients and when asked a question-they tell you to pay $30 to get any help-I heard about their bad customer service at Verizon-and this store is the worst- I wish I had stayed at TMobile-
  • ZF
    Zameela Felton
    Jan 2, 2026
    5.0
    If I could give more than 5 stars, 100% would. Brandon is amazing. Polite, friendly, intelligent, and respectful. Took us right in, didn’t make us feel dumb made sure we were taken care of while making sure everyone walking in after us is also tended to. THIS is why we stayed after the horrible experiences at the “authorized” retailer experience at the mall. Stephanie and the whole staff are beyond kind and helpful

Frequently Asked Questions About Verizon

What types of mobile devices does Verizon Lone Tree offer?

Verizon Lone Tree offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for Verizon Lone Tree?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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