Visit our store at Lone Tree for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant divide in customer service experiences, with some employees praised for their helpfulness and others criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific staff members, while others reported a lack of competence among employees.
Store Environment
Multiple reviews mentioned long wait times and disorganization within the store, leading to frustration among customers.
Sales Practices
There are complaints about aggressive upselling and misleading information regarding pricing and promotions, leading to customer dissatisfaction.
KK
Keith Kennard
Feb 22, 2026
5.0
We went in here for customer service on an iPad issue. We tried through corporate and multiple stores with no success but Dillon and the assistant manager were fantastic and able to help solve the issue.
EJ
Evan Johnson
Feb 17, 2026
1.0
Returned a broken Wi-Fi device here and was charged for not returning it.
They realized and refunded as an account credit months later, went back today just to get out of the plan due to other issues.
They double charged me for extras like Netflix and the guy there was just like yeah, it's tough..
Whole place smelled bad and nobody there was happy, poorly organized and sketchy to take money and refund as credit without consent
SS
Shai Okrat (Shayo)
Feb 5, 2026
1.0
I waited in line for an hour, only to have someone who arrived after me be served before me. After an hour of waiting, they asked if I would be available tomorrow and mentioned they needed to close. I would not recommend using their services; it was a terrible experience. Take your money elsewhere.
DD
David
Jan 31, 2026
1.0
Mgr and crew -dont belong in Customer Service- totally unacceptable behavior-ignoring clients, talking about their personal stuff in front of clients and when asked a question-they tell you to pay $30 to get any help-I heard about their bad customer service at Verizon-and this store is the worst- I wish I had stayed at TMobile-
ZF
Zameela Felton
Jan 2, 2026
5.0
If I could give more than 5 stars, 100% would. Brandon is amazing. Polite, friendly, intelligent, and respectful. Took us right in, didn’t make us feel dumb made sure we were taken care of while making sure everyone walking in after us is also tended to. THIS is why we stayed after the horrible experiences at the “authorized” retailer experience at the mall. Stephanie and the whole staff are beyond kind and helpful
What types of mobile devices does Verizon Lone Tree offer?
Verizon Lone Tree offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon Lone Tree?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
What services are available at Verizon Lone Tree?
Verizon offers mobile plans, wireless internet plans, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment before visiting the Verizon Lone Tree store?
Yes, you can schedule an in-store appointment online to ensure a convenient visit.
What delivery and pickup options does Verizon Lone Tree provide for online orders?
You can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for online orders.
Does Verizon Lone Tree accept mobile payment options?
Yes, they accept payments by debit cards, mobile NFC, and checks, and they do not require cash only payments.
Where is Verizon Lone Tree located?
It is located at 8461 S Yosemite St, Ste 101, Lone Tree, CO 80124, USA.
Which beauty and spa services are available near Verizon Lone Tree?
Nearby, you can visit places like Roma Med Spa, Lipstick & Scissors Artistry, Glo Extensions, and The Botox Bar Colorado for skincare, makeup, hair extensions, and medical spa services.
Are there professional photography services near Verizon Lone Tree?
Yes, Memories to Digital offers event photography and professional services nearby for your photography needs.
What nearby places can customers visit for hairstyling and beauty treatments?
Customers can visit Sophear Salon, Hair by Shannon Mariee Heavenly Dimes Salon, Ashley's Aesthetics LLC, and Glammed Up Designs near Verizon Lone Tree for various hair and beauty treatments.
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