Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Lone Tree for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
491 reviews
5 stars
208
4 stars
49
3 stars
32
2 stars
29
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees praised for their helpfulness and others criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and helpful, while others were seen as incompetent or lacking in product knowledge.
Store Cleanliness
Multiple reviews mentioned that the store was perceived as dirty or unkempt, which negatively impacted the customer experience.
Wait Times
Customers frequently reported long wait times, often exceeding expectations, leading to frustration and dissatisfaction.
Sales Practices
There were complaints about aggressive upselling and misleading information regarding pricing and promotions, leading to feelings of distrust among customers.
- ZFZameela FeltonJan 2, 20265.0If I could give more than 5 stars, 100% would. Brandon is amazing. Polite, friendly, intelligent, and respectful. Took us right in, didn’t make us feel dumb made sure we were taken care of while making sure everyone walking in after us is also tended to. THIS is why we stayed after the horrible experiences at the “authorized” retailer experience at the mall. Stephanie and the whole staff are beyond kind and helpful
- EHElizabeth HennessyDec 23, 20255.0Micah was awesome! She was very personable and made my experience as easy and straightforward as possible. Great location with a lot of staff, so there was no wait time.
- JRJaime RodriguezDec 22, 20255.0I want to give a huge shout-out to Micah Monger (Specialist). She was extremely cool and patient with me. Unlike other people who just say 'I don't know' and give up, Micah actually cared. She went above and beyond, talking to multiple people to figure out exactly what was going on with my problem. She really wanted to help and stuck with it until she had an answer. She didn't give me a hard time at all—she just got it done. She is awesome."
- CPChili PhillyDec 20, 20251.0Kind of a dirty store and extremely standoffish and rude employees. Was rushed out of the store with limited help. Made me feel like switching carriers if this is Verizon's standards for employees
- SSS ShortDec 10, 20251.0A complete bait and switch. We walked in and were upfront about what we needed, which was change a carrier and merge into a family plan. Suki wasted an hour and a half of our time. We were told we would be eligible for free phones and then at the end said we would have to pay $3,000. Nope. Don’t waste your time at this location. These people have no clue what they are doing.
Frequently Asked Questions About Verizon
What types of mobile devices does Verizon Lone Tree offer?
Verizon Lone Tree offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon Lone Tree?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
What services are available at Verizon Lone Tree?
Verizon offers mobile plans, wireless internet plans, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment before visiting the Verizon Lone Tree store?
Yes, you can schedule an in-store appointment online to ensure a convenient visit.
What delivery and pickup options does Verizon Lone Tree provide for online orders?
You can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for online orders.
Does Verizon Lone Tree accept mobile payment options?
Yes, they accept payments by debit cards, mobile NFC, and checks, and they do not require cash only payments.
Where is Verizon Lone Tree located?
It is located at 8461 S Yosemite St, Ste 101, Lone Tree, CO 80124, USA.
Which beauty and spa services are available near Verizon Lone Tree?
Nearby, you can visit places like Roma Med Spa, Lipstick & Scissors Artistry, Glo Extensions, and The Botox Bar Colorado for skincare, makeup, hair extensions, and medical spa services.
Are there professional photography services near Verizon Lone Tree?
Yes, Memories to Digital offers event photography and professional services nearby for your photography needs.
What nearby places can customers visit for hairstyling and beauty treatments?
Customers can visit Sophear Salon, Hair by Shannon Mariee Heavenly Dimes Salon, Ashley's Aesthetics LLC, and Glammed Up Designs near Verizon Lone Tree for various hair and beauty treatments.