If I could give 0 stars I would. I dropped my tower pc off for repairs on Thursday at about 1:30. I received a phone call about 2 hours later saying that it wasn’t checked in correctly, so they couldn’t do any work to it.
Keep in mind that I was across Denver by that point so I could access a computer so I could do my schoolwork. I arrived back at the Best Buy store at about 7:30 to pick up my desktop, where the power was out and I couldn’t pick up my computer.
Friday morning, after a 30 minute drive home the night before and a 30 minute drive back to the store, I picked up my unfixed desktop. When talking to the manager, I was told that I would have to take my computer another 30 minutes away from my house if I wanted to get work done on it.
I asked to be compensated for my time, asking if I can get my service price reduced for the time, energy and gas wasted. I was arrogantly told by the manager, Raven, that she’s “sorry that I feel that way”. When I replied that I wasted my time enough as it is, and that I would take it elsewhere, she shrugged me off.
Best Buy isn’t what it used to be, and the computer services are far worse than you can imagine. If it’s not a problem that can be fixed with 2 brain cells, 15 minutes, and a restart on the computer, they’re not gonna fix it.
Overall, a waste of a day and a half, a half a tank of gas, and nothing to show for it. Never again, Geek Squad.
ZK
Zahid Kamran
Apr 21, 2023
5.0
Professional and knowledgeable.
NG
Nathan K (GrandMaster)
Apr 13, 2023
1.0
We're never able to get ahold of any member from Geek Squad.
DA
Dennis Ashe
Jun 17, 2021
5.0
Buy far the best experience I've ever had at any of their locations
What services does Geek Squad at Best Buy in Lone Tree provide?
Geek Squad at Best Buy offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair.
Where is Geek Squad located in Lone Tree, CO?
Geek Squad is located at 8682 Park Meadows Center Dr, Lone Tree, CO 80124 inside Marketplace Meadows.
What are the hours of operation for Geek Squad at Best Buy in Lone Tree?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Lone Tree?
You can schedule a service appointment in store or online through their website.
What is the phone number to contact Geek Squad in Lone Tree?
The local phone number for Geek Squad is +1 303-649-9474.
Does Geek Squad at Best Buy in Lone Tree have any current featured offers?
Yes, they have Black Friday Deals available. More information can be found on their website.
Which major store is Geek Squad located near at Marketplace Meadows?
Geek Squad is located near the Best Buy store, making it convenient for customers shopping for electronics to get tech support.
What are some nearby shopping options around Geek Squad in Lone Tree?
Nearby shopping options include Famous Footwear, Nordstrom Rack, Old Navy, Marshalls, and Urban Outfitters for clothing and accessories.
Are there dining options near Geek Squad in Lone Tree where customers can eat before or after their visit?
Yes, dining options near Geek Squad include Yard House (pub and burger restaurant), Fogo de Chao Brazilian Steakhouse, Perry’s Steakhouse & Grille, and Bonanno Brothers pizza restaurant.
Is there a hotel nearby for customers traveling to Geek Squad in Lone Tree?
Yes, Tru by Hilton Denver South Park Meadows is a nearby hotel for customers who may be visiting from out of town.