Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and dismissive attitudes.
Product Availability
Several reviews mentioned issues with product availability and stock levels, with some customers frustrated by empty shelves and backorder situations.
Store Experience
The store atmosphere received positive remarks for being spacious and organized, but there were complaints about long wait times and insufficient staffing.
Privacy Concerns
A significant concern was raised regarding privacy breaches related to account management and sharing of purchase histories without consent.
Delivery Issues
Customers expressed dissatisfaction with delivery practices, including third-party delivery problems and miscommunication regarding order statuses.
JH
Jeremy Harris
3 days ago
5.0
Amazing selection of all types of electronics and appliances at very competitive prices. Worth watching for specials too. Very helpful staff and Geek Squad for more complicated issues.
RG
Ryan Griep
6 days ago
1.0
Ordered a tv and sound bar and they no call no showed twice for install. They will not refund or install for paid product. Do not shop here or use their geek squad install. Buy a tv else where and pay for install through private vendor. They do not have a manager that will help you and you are left calling customer service with no resolution as well.
TJ
Tatiana Jenkins
Dec 29, 2025
4.0
Only did an in-store pickup and walked around a bit but this store is big with plenty to look at. Only qualm was the one person we asked a question to seemed very standoffish in computers.
GM
Greg Muller
Dec 29, 2025
5.0
Came here to listen to some speakers as they have the magnolia listening section. Tyler was very helpful and friendly and enlightened me about their refundable deposit scheme.
My 3 year old was very excited to explore all aspects of the store. I was very impressed with how friendly the store associates were in each section.
I’ve been in to several Best Buy stores in my day and this one really seems to stand out in terms of service and professionalism.
CC
Clinton Christ
Dec 18, 2025
1.0
I am deeply disappointed with my experience at the Best Buy store in Littleton, CO (5395 S Wadsworth Blvd). Staff incorrectly linked my My Best Buy Total™ membership to an older 10-year-old account, despite my explicit instructions to use my primary account during the process. This error prevented proper application of membership benefits to recent large purchases.
When I returned to the store to correct the linkage, the associate displayed a dismissive attitude. More alarmingly, to “verify” the accounts, they shared my entire purchase history from the past year with my partner without my consent. This revealed sensitive details, including Christmas gifts intended as surprises, completely spoiling the holiday and breaching my privacy expectations for personal transactions.
Resolving this mistake required an additional 90-minute call to Best Buy’s customer service line (1-888-BEST BUY), further compounding the inconvenience.
Best Buy must train staff better on accurate account management, adherence to customer instructions, and strict confidentiality of purchase histories. Sharing transaction details without explicit permission represents a significant lapse in privacy standards.
This incident has substantially diminished my trust in the store’s handling of customer data and membership services. I will be canceling my membership and returning all purchases.
What types of products can I find at Best Buy in Lone Tree?
You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy.
What are the opening hours of the Best Buy store at 8682 Park Meadows Center Dr?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Lone Tree offer curbside pickup?
The store offers curbside pickup services for customer convenience.
Is there wheelchair accessible entrance at this Best Buy location?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get electronics repaired at the Lone Tree Best Buy?
Yes, Geek Squad support and in-store repair services are available at this store.
What forms of payment are accepted at this Best Buy store?
This store accepts debit cards and checks, and does not require cash only payments.
Is in-store shopping available at Best Buy in Lone Tree?
Yes, in-store shopping is available at this location.
What nearby places can I visit before or after shopping at Best Buy?
You can visit Famous Footwear for shoes and fashion accessories, Nordstrom Rack for clothing and shoes, or enjoy a meal at Yard House, a nearby restaurant and bar.
How can I get to Best Buy using nearby transit or landmarks?
Best Buy is located in Marketplace Meadows near well-known stores like Geek Squad and Famous Footwear, making it easy to find within the shopping area at 8682 Park Meadows Center Dr, Lone Tree, CO.
Are there entertainment or family-friendly activities near Best Buy Lone Tree?
Yes, Go Putt Miniature Golf is nearby, providing fun activities for families before or after your visit to Best Buy.