Verizon

4.6
463 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Littleton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
9893 W Chatfield Ave, Littleton, CO
80128, United States

Hours

Reviews

4.6
458 reviews
5 stars
399
4 stars
10
3 stars
2
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and patience during the purchasing process.

Sales Experience

Several reviews highlighted positive experiences with sales representatives who provided clear explanations and assistance without pressure.

Product Knowledge

Customers frequently noted the staff's extensive knowledge about products and services, which contributed to their satisfaction.

Billing Issues

Multiple customers expressed frustration with billing problems and perceived lack of transparency regarding charges.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and pressure tactics.
  • JM
    Jordan Maestas
    Nov 9, 2025
    1.0
    I went into this store a few months back to switch carriers. The person who helped me goes by Chris. Now to start, Chris began to walk me through the upgrade process and said I could get the new iPhone 16 pro max for free with a 3 year plan. Great he said my bill would be $100 for unlimited everything. Great. Then he was doing math and numbers in front of me showing me if I added an Apple Watch/ second line for it then my bill would only be give or take $120/month with paying the taxes and fees before leaving. May I note he told me this included insurance on both items for any future incidences. My first bill comes around and for 1 it was almost $300 because of “activation fees” even after I paid 150 at the store but what ever that’s the least of my worries. My bill after that month was $174 - $54 more than promised. Even after taking insurance off of my Apple watch we are still at $155 If this salesman is doing quick match on a paper in front of you and showing you the numbers before you agree you need to make sure he signs that paper and gives it to you or you are recording the entire conversation because he lied the entire time I was talking to him and now I’m paying 155$ for 1 phone and a watch. Right now t-mobile who has better service after looking at further reviews is a fraction of this price for the same duo and comes with extra goodies like Netflix, Apple TV, etc… moral of the story don’t let Chris tell you anything and everything he does tell you better be written down and signed and or voice recorded so you can get out of it if anything isn’t as he told you it’d be.
  • NL
    Nysa Lewis
    Oct 15, 2025
    5.0
    Ahman was incredibly helpful and professional. He made the phone-buying process easy and stress-free. I really appreciated their knowledge and customer-first attitude. What stood out the most was their patience and professionalism—there was no pressure, just honest and helpful advice. Everything was handled smoothly, I left feeling very satisfied with both the product and the service. I highly recommend Ahman to anyone looking for excellent customer service in phone sales!🩷
  • AM
    Allison McNary
    Sep 23, 2025
    5.0
    Ahman was extremely professional, kind, and helpful. We will only be coming here for our Verizon needs. Thank you
  • DT
    Daniel Travis
    Sep 10, 2025
    1.0
    Verizon never honored our trade in and was impossible to deal with. Paying final bill is the worst experience. Didn’t last 6 months before switching to AT&T
  • JR
    Jill Ryan
    Sep 4, 2025
    5.0
    What an ease-filled experience I had aquiring a new phone (after my screen had finally cracked) at this location. David was a pleasure to work with! A gentle an highly efficient salesman without coming across as anything but meeting me where I was at, and a proficiency in taking care of a phone transition and transaction. I was in and out with a new phone ready to go, and accessories, in under two hours. Zero stress! Thank you, David.

Frequently Asked Questions About Verizon

What types of devices can I upgrade at the Verizon store on 9893 W Chatfield Ave?

You can upgrade devices such as Apple iPhones, Samsung Galaxy, Google Pixel, and Motorola at the Verizon store.

Does the Verizon store at 9893 W Chatfield Ave offer in-store pickup?

Yes, this location offers in-store pickup services for your convenience.