Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Littleton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
486 reviews
5 stars
421
4 stars
10
3 stars2
2 stars4
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Sean, Carlissa, and Ahman, while others reported negative experiences with rude or unhelpful employees.
Misleading Practices
Several reviews highlighted concerns about the store being misrepresented as a corporate Verizon store, with complaints about hidden fees and aggressive sales tactics.
Mixed Experiences
While some customers had positive experiences with knowledgeable staff and smooth transactions, others faced issues with billing, service quality, and unresolved problems.
Product Knowledge
Customers appreciated the staff's knowledge about products and plans, with many noting that employees took the time to explain options clearly.
- KHKassidy HowardJan 3, 20265.0Had a great experience at this store. Elijah was amazing with getting my service transferred. He was attentive, on my side, and very professional. Zero complaints and another reason I chose Verizon for good service. Ask for Elijah, he will take great care of you!
- KMkaci mulberryJan 3, 20265.0Sean was so amazing and took his time to answer all of my questions and made sure that I truly understood everything!! Plus he helped organize all my subscriptions and put them in one place and helped find where we were paying double!! Highly recommend him and his store!! Staff was all friendly!!
- AFAzeneth FloresDec 24, 20251.0The customer service in this store is disgusting, I have only 2 months with Verizon and they made multiple errors from the beginning, I have been dialing openly and every time they give me excuses and leave the problem to me when the problems were made by them, I have spoken to 2 managers or managers of this store in specific and the 2 have hung up my call. I only have the name of 1 manager who is David and the other one was a woman I don't have her name because when I ask her I hang up. Ignoring because of a problem that an associate of theirs committed, and now I have to pay the bills because they did not train their associates correctly.
- BWBrooks WebbDec 23, 20255.0Went in to get some guidance on getting some work phones for some of my guys and was pretty much clueless on where to start. Carlissa noticed my confusion as soon as I walked in. She was very knowledgeable about helping me set up a buisness account and answered all my questions quickly and precisely. There was a bunch of different options but in the end I felt assured I got the best possible deal.
- GHGarry HufmanDec 23, 20255.0The Verizon store on Chatfield is fantastic! From the moment I walked in, the staff was friendly, professional, and genuinely eager to help. They took the time to listen to my needs, explained my options clearly, and never made me feel rushed or pressured. The team was extremely knowledgeable about phones, plans, and accessories, and they made the entire process smooth and stress-free. Whether it was upgrading my phone, transferring data, or answering questions about my plan, everything was handled efficiently and with great attention to detail. If you’re looking for great customer service and a team that truly cares, the Verizon store on Chatfield is the place to go. Highly recommend!
Frequently Asked Questions About Verizon
What types of devices can I upgrade at the Verizon store on 9893 W Chatfield Ave?
You can upgrade devices such as Apple iPhones, Samsung Galaxy, Google Pixel, and Motorola at the Verizon store.
Does the Verizon store at 9893 W Chatfield Ave offer in-store pickup?
Yes, this location offers in-store pickup services for your convenience.
What are the operating hours for the Verizon store in Littleton, CO?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I make an appointment before visiting the Verizon store on W Chatfield Ave?
While you can call to make an appointment at this location, appointments are not required to visit the store.
What payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, Mastercard, and Visa for payment.
Which wireless brands and products are available at this Verizon store?
Brands available include Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus. Products include smartphones, tablets, hotspots, and connected devices.
What services does the Verizon store provide?
The store offers Verizon wireless plans, prepaid wireless, Hum Smart Car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What nearby convenience stores are close to the Verizon store?
Nearby convenience stores include Circle K, Rocket, and Phillips 66 Gas, which you can visit for snacks, fuel, and other essentials before or after your visit to Verizon.
Are there any automotive services close to the Verizon store at 9893 W Chatfield Ave?
Yes, nearby automotive service providers include O'Reilly Auto Parts, EAS Tire & Auto, Meineke Car Care, and AAMCO Transmissions and Total Car Care.
What wellness and fitness centers are near the Verizon store in Littleton?
Nearby wellness and fitness centers include Serasana yoga studio, Z-Ultimate Self Defense Studios, D1 Training Littleton SW gym, and Whole Health Colorado spa and chiropractor.