Verizon

Reviews

• JW

  Jesse Woodworth

  1 day ago
  4.0
  Great service does take some time to get to a representative but once you get to a representative they focus specifically on your needs and will help you acquire what you are looking for.
• KO

  Kris Oegerle

  Feb 6, 2026
  5.0
  Lee was absolutely fantastic! Due to some medical issues I have brain fog. He was patient & very helpful. He would show me then confirm by having me repeat the steps as well as letting me take hand written notes. He's fantastic. Thank you very much ❤️ Thanks!!!!!!
• TM

  Tyler Mathis

  Jan 29, 2026
  1.0
  We went to this Verizon store twice in the same month to get two different family members upgraded phones, unfortunately we had the same sales representative both times. This person refused to listen to our requests for a specific phone and quoted us all options, unnecessarily. After hearing every gimmick and reason to upgrade, add insurance, buy a watch, get a screen protector, and case, we politely refused, and had told them that from the beginning. In the end, each simple phone upgrade took over 1.5 hours, and, when reviewing each plan when we got home, both phones had the most expensive insurance, which we explicitly refused, and they also added an extra watch line to our plan. The only resolution was to spend 45 minutes on the phone with corporate to get it corrected. This salesperson either doesn't know what they are doing, or is charging people for things they didn't ask for to meet a quota. We'll be using a different store in the future.
• JP

  Jeremy Lee Prue

  Jan 29, 2026
  5.0
  Dropped off previous phones after setting up the new model phones and the staff were very kind. The process was seamless and was helped by very knowledgeable staff as well. Thank you
• IT

  Ian Thompson

  Jan 24, 2026
  1.0
  AVOID VERIZON AT ALL COSTS!!! I don’t know what the point of a Verizon “corporate” store is when they are just as useless as the contracted stores. After 3 unsuccessful custom services calls and being told directly being Verizon customer support if I did not get what I needed in the mail to go to a corporate store. I don’t know why cause they were unable to even access the account and then just gave me numbers to call corporate (again). I sat and called corporate while waiting at the store but couldn’t get through. Landon gave me a number walked away and ignored me, at least the other Kyle responded when I said I couldn’t get through to the first number and gave me a number that was available on the weekend and pretended to care. View photo for the “help” I got at this “corporate store”. Both Landon and Kyle seemed more interested in watching YouTube on their phone then helping me or the other customers.