Best Buy

Reviews

• MR

  Michelle Rupprecht

  1 day ago
  5.0
  Fantastic experience at this Best Buy! Greeted with guidance as soon as I walked in. I came in to exchange my Shark FlexStyle for the Dyson hair dryer, and they made it seamless. Even honored a Black Friday deal, walked me through all of my exchange options, and adjusted the pickup date since I was heading out of town for the holidays. Everyone I interacted with was kind and attentive.
• JJ

  Jack

  Nov 14, 2025
  1.0
  La tienda es genial, el problemas son las personas de Atención al cliente, especialmente ALEX su vendedor de habla hispana, que se encarga de engañar a los clientes, vendiéndoles los productos ABIERTOS que solo funcionan 2 o 3 meses y ya después no sirven para nada. Y como la garantía solo cubre 3 meses después pierdes el DINERO.. NUNCA VAYAN A COMPRAR PRODECTOS DE CAJA ABIERTA SON UN BASURA Y DESPUÉS ELLOS NO SE HACEN RESPONSABLES, PERDERAS TU DINERO.
• JZ

  Jeff Zimmerman

  Nov 11, 2025
  5.0
  Overall, very friendly store. I did a order pick up on a Sunday evening. The store looked closed as the front was not very lit up and the parking lot lights were kind of dim. There is a small open sign in the middle of the doors, but it’s hard to read from the parking lot. I could see how people might confuse this place is being closed once it gets dark. It’s not very bright. But inside I found very helpful staff and willingness to get my order picked up. The guy at the front desk was very accommodating and social. Overall, I think if the store had brighter lighting, they would probably get more foot traffic just because it seemed closed from the street. It’s a great Best Buy one that I would recommend if you’re looking for electronics. Thanks.
• SP

  Steven Politte

  Nov 1, 2025
  1.0
  I was doing a job on my phone and it required taking pictures of their laptops and an employee told me that I wasn't allowed to take photos and I had to leave the store.And he said I'm not allowed to come back to the store all because I'm taking photos of the laptops pretty pathetic if you ask me. They should rethink their employees and their tasks as an employee if you want to call them that honestly they're probably just a karen in my eyes at this point enjoy the one star bestbuy your employee with null intentions is the reason for the dislike
• EL

  Eadien Love

  Oct 28, 2025
  1.0
  I've been here four times. Every experience has been not only severely disappointing but genuinely bad enough that I dreaded needing to go back for something there. They do have some decent prices, but they put you through the three rings of sales hell to get anything. First they try to tell you that you're basically stupid and will regret it if you don't buy accessories for a product that you DID come to buy. Which makes me just not want to buy anything at all. I did buy a new iPad here. I set it for pickup to avoid the sales pitches. I already had a case and apple care for it. They tried to talk me into getting THEIR apple care ON TOP of the one I have so I have.. backup care? Even though the apple one covered theft as well for less money for under half the price. Then even though I paid for the entire thing, they tried to pressure me into putting it onto a credit card of theirs? Like splitting the payments? And when I told them I don't have credit history and would rather just take the item I paid for they still pressured me to go through the whole process. Just to get denied like I said I would. So if you go in they talk down to you and try to get you something you didn't want. You order pickup they try to act like you need to pay for more even if you KNOW you don't want anything else. Then I put an order for pickup a week ago for a controller and they decide after five days of waiting to tell me that they don't know when the item will even be in stock. Then why can I order it for pickup?? And the employee got annoyed with me for being confused. I'll go buy the controller at a local game shop instead. I'm not going to wait an unknown amount of time for a $30 item. Now that's not even covering how their AT&T guy told us we could get $100 off our phone plan one time when I went in for something unrelated. We went through their whole process. The bill was going to end up being $200 more than our current bill. AND he used the number he got from my mom to call her and ask her on a date. SHE'S MARRIED!! SHE HAD A WEDDING RING ON!! overall the employees seem to hate their job, sales are clearly pushed to the point of open manipulation of customers. And you can't even get the items they say they have in stock. Genuinely gave them 5 too many chances. I will NOOOT be back.

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