Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 728 N Main St in Gunnison, CO 81230
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
184 reviews
5 stars
143
4 stars
8
3 stars2
2 stars1
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Ethan and Paul received high praise for their helpfulness, others, particularly the manager Shania, were criticized for being rude and unprofessional.
Store Hours
Multiple reviews indicate issues with store hours, including being closed when customers expected them to be open and inconsistent hours posted online.
Staff Knowledge
Some staff members were noted for their knowledge and ability to assist customers effectively, while others were described as incompetent or unhelpful.
Overall Experience
Customers had varied experiences, with some expressing satisfaction and others feeling frustrated due to poor service and communication.
- RRRonald Richards3 days ago5.0Ethan did a great job helping us figure out how to use our phones and load all the apps
- JSJenny Scarborough5 days ago5.0The first thing I must do with my new phone is say thanks to the store manager. He was efficiently running the shop alone, and capably assisted me and several others with what felt like sincere warmth. Top notch customer service. Thanks, Ethan!
- ASAngela SowersDec 27, 20255.0Great customer service from Ethan!!! He got my phones transferred no problem! Not the first time he has been super helpful and understanding! Definitely will be coming back to Ethan if I need more help!
- JHJeff HeatonNov 14, 20255.0Outstanding!!!!! Nuff said!
- GTGerardo TalaveraSep 27, 20251.0The schedule is not the one that is announced. I came at 5pm and it was closed, the place needs maintenance.
Frequently Asked Questions About Verizon
Where is Verizon (Russell Cellular) located in Gunnison, CO?
Verizon, operated by Russell Cellular, is located at 726 N Main St, Ste 4, Gunnison, CO 81230.
What brands of mobile devices does Russell Cellular in Gunnison carry?
Russell Cellular carries brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for Russell Cellular in Gunnison?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for online orders?
Yes, Russell Cellular provides in-store pickup services.
What payment options are accepted at the Verizon store in Gunnison?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Russell Cellular require appointments for shopping or services?
No, appointments are not required; customers may shop and receive services in-store without one.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are there any coffee shops near Russell Cellular where customers can relax before or after their visit?
Yes, nearby coffee shops include Jermaine's, Mochas Drive Thru Coffeehouse, Mochas Coffeehouse & Bakery, and Coffee Trader, offering convenient spots to enjoy coffee close to the store.
What dining options are available nearby Russell Cellular for a meal after shopping?
Nearby restaurants include Pitas in Paradise, Agave Family Mexican Restaurant, Patcharee's Kitchen, Domino's Pizza, and Palisades Restaurant, offering a variety of cuisines such as Mexican, Thai, Greek, pizza, and American.
Are there any health or medical facilities near the Verizon store in Gunnison?
Yes, nearby health facilities include Gunnison Valley Health Family Medicine Clinic, Gunnison Family Medical Center, Rocky Mountain Hyperbaric Institute, Gunnison Valley Health Hospital, Chamberland SportMed, and Pinnacle Orthopedics and Sports Medicine.