Best Buy

4.0
2088 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4210 Centerplace Dr, Greeley, CO
80634, United States

Hours

Reviews

4.0
2,088 reviews
5 stars
1,054
4 stars
487
3 stars
235
2 stars
84
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.

Staffing Issues

Numerous reviews mention understaffing and long wait times for assistance, leading to frustration among customers.

Product Availability

Customers frequently reported issues with product availability, including canceled orders and items being out of stock despite showing as available online.

Geek Squad Performance

The Geek Squad received mixed reviews, with some customers praising their helpfulness and efficiency, while others reported poor service and unresolved issues.

Store Management

Several reviews criticized store management for poor customer service practices and lack of accountability, contributing to a negative shopping experience.
  • NM
    Neric Morales
    4 days ago
    5.0
    Hoy compré la televisión que me ha gustado mucho, la experiencia de la vendedora fue muy buena, me explicó lo de los soportes y lo de una barra de sonido, lo cual necesitaba para tener una mejor experiencia con la TV, por la hora ya no pude instalarla hoy pero mañana será otro día y estamos muy emocionados para ver los resultados. Today I bought the television that I really liked, the experience of the saleswoman was very good, she explained to me about the supports and a soundbar, which I needed to have a better experience with the TV, because of the time I could not install it today but tomorrow will be another day and we are very excited to see the results.
  • BB
    Bill
    Nov 15, 2025
    1.0
    Best Buy blows. I dropped my computer off, was messaged about a part and couldn’t call the store, without being routed to a completely unhelpful India call center. Despite having geek squad support - I get no support. No longer a Best Buy customer..,
  • JF
    Joseph French
    Nov 10, 2025
    1.0
    Non existent customer service as others have said. Do better
  • RT
    RL T
    Nov 7, 2025
    5.0
    My family and I have purchased several large appliances from Best Buy over the years. A few of those times we were lucky enough to have Supervisor Jon W. assist us. Jon is highly knowledgeable on all products and he's the reason we chose Best Buy over other stores. Thanks Jon!
  • JM
    Jess Mercaldi
    Oct 28, 2025
    3.0
    Found what I needed, but the associate I dealt with really shouldn't be in customer service. Extremely rude.

Frequently Asked Questions About Best Buy

What types of products can I find at the Best Buy located at 4210 Centerplace Dr, Greeley, CO?

You can shop TVs, computers, appliances, and more at Best Buy Greeley.

What are the store hours for Best Buy in Greeley?

Best Buy Greeley is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.